About the role:
The Sales Support Executive plays a critical role in driving the commercial success by efficiently managing client Trip Cost Estimate (TCE) requests and ensuring accurate, competitive, and profitable quotations. This position serves as a key liaison between clients, internal departments, and the global Sales team, providing timely and strategic pricing support that aligns with business objectives.
Key Responsibilities:
- Analyze client requests and generate detailed trip cost estimates (TCEs) based on the services requested, ensuring profitability and alignment with company's pricing strategies.
- Ensure timely and efficient processing of TCE requests, delivering accurate quotations that meet client expectations.
- Handle daily correspondence related to TCEs, including emails and internal communications.
- Collaborate with the Operations Department to gather insights on trip performance and identify areas for pricing improvement.
- Support internal business units with their pricing and quotation needs, ensuring consistency and responsiveness.
- Assist global Business Development and Sales Managers with the preparation of initial client offers and proposals.
- Maintain proactive communication with clients regarding TCE requests, gather feedback on pricing competitiveness, and recommend rebates or discounts where appropriate.
- Prepare and submit monthly reports detailing TCE activity, trends, and performance insights.
Skills & Experience:
- Minimum 3 years of experience in managing complex pricing and quotation processes.
- Prior experience in the Business Aviation industry is required.
- Strong analytical and problem-solving skills.
- Good verbal and written communication skills.
- Ability to manage multiple priorities under tight deadlines.
- Strong attention to detail.