Sales Support Administrator

Manpower Group Middle East; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A recruitment agency in the UAE seeks a Sales Support Specialist to assist with order processing, KYC compliance, and customer service. This role requires strong organizational skills, proficiency in MS Office and CRM systems, and a background in sales support. The ideal candidate will thrive in a fast-paced environment while maintaining strong client relationships.

Qualifications

• Proven experience in a sales support or administrative role, preferably in the UAE.
• Strong understanding of quotation processes and KYC compliance.
• Excellent communication and organizational skills.

Responsibilities

• Assist the sales team with order processing and CRM updates.
• Manage internal documentation and correspondence.
• Prepare, review, and issue accurate sales quotations.

Skills

Sales support

KYC compliance

CRM proficiency

Communication skills

Organizational skills

Tools

MS Office

CRM platforms

Job description

Key Responsibilities

Sales & Administrative Support

• Assist the sales team with order processing, client onboarding, and CRM updates.
• Manage internal documentation, filing systems, and correspondence.
• Schedule meetings, prepare presentations, and support sales events or exhibitions.

KYC Documentation

• Collect, verify, and manage Know Your Customer (KYC) forms and related compliance documents.
• Liaise with clients to ensure all KYC requirements are met in accordance with UAE regulations.
• Coordinate with compliance/legal teams to resolve documentation issues.

Quotation Management

• Prepare, review, and issue accurate sales quotations in coordination with the sales team.
• Track quotation status and follow up with clients to ensure timely responses.
• Maintain a quotation database and generate periodic reports.

Customer Service

• Respond to client inquiries and provide timely updates on orders, quotations, and documentation.
• Maintain strong relationships with clients and internal stakeholders.

Skills

Requirements

• Proven experience in a sales support or administrative role, preferably in the UAE.
• Strong understanding of quotation processes and KYC compliance.
• Proficiency in MS Office and CRM platforms.
• Excellent communication and organizational skills.
• Ability to multitask and work under pressure in a fast-paced environment.