Sales Specialist - Dubai

Dior; United Arab Emirates; On-site; AED 60,000 - 90,000; Full time

Job summary

A leading luxury brand seeks a Fine Jewelry and Watches Sales Specialist for their boutique in Dubai. The role involves managing client relationships, driving sales, and demonstrating exceptional customer service in a high-end retail environment. Ideal candidates will have extensive experience in luxury retail and strong communication skills, with the ability to engage customers effectively and contribute to team training.

Qualifications

• Customer service professional with luxury retail experience.
• Ability to communicate in Arabic is an advantage.

Responsibilities

• Overview operations of the FJ department and manage key sales.
• Engage clients and maintain outstanding customer service.

Skills

Communication

Negotiation

Customer Service

Job description

We are looking for Fine Jewelry and Watches Sales Specialist to be based in on of our boutiques in Dubai,

• To overview operations of the FJ department in the boutique.
• To manage key sales and clients for the department, through the use of client books and Client database in order to optimize sales through enhancing these relationships
• To sell products and contribute to the growth of sales in the store
• To manage repair and transfer of pieces within and outside the region
• To demonstrate effective team work and leadership skills within the boutique and to assist in the coaching / training of sales teams on departmental collection training
• To engage clients and make them loyal by conveying brand values.
• To maintain outstanding customer service as per Company standards
• To ensure the upkeep of the sales space and the image of the store
• To be an instrumental team player in the day-to-day shop-floor functions within the boutique

Job responsibilities

Requirements

• Excellent communication and negotiation skills
• Customer service professional with luxury retail experience
• Keep positive and enthusiastic attitude
• Present professional appearance
• Ability to work in a team
• Pride in achieving individual targets
• Flexibility and punctuality
• Ability to communicate in Arabic is advantange