Sales Operations Executive - Inside Sales

TALENTMATE; Dubai; On-site; AED 89,000 - 156,000; Full time

Benefits offered by this job

Competitive Tax-free Salary

Comprehensive Health Insurance

Annual Air Ticket Allowance

Employee discounts

Learning & Development

Rewards & Recognitions

Job summary

Bayut & dubizzle is seeking a Sales Operations Executive to support and accelerate the sales team in the UAE market. You will enable efficient selling through CRM tools, onboarding new clients, and delivering actionable reports.

You will coordinate with Account Managers, maintain data accuracy, and drive process improvements in a fast-paced, multilingual environment across the Dubai operations.

Qualifications

• Minimum of secondary education; bachelor's degree preferred.
• 1–3 years of experience in Sales Operations or sales enabler position.
• Experience in e-commerce/classified space/pricing strategy is a must.
• Account management experience and CRM proficiency.
• Strong Excel skills and data-driven mindset.

Responsibilities

• Maintain and manage sales databases and client documentation.
• Verify pools and assign clients to Account Managers by location/language.
• Assist onboarding through account setup and going live.
• Provide operational support to clients and Account Managers.
• Monitor credit utilisation and report on performance.

Skills

CRM Software

Excel proficiency

Communication skills

Customer service

Sales enabler

Account management

Education

Secondary education

Bachelor's degree preferred

Tools

Sales CRM

Data reporting

Job description

Job Description

Bayut & dubizzle have the unique distinction of being iconic, homegrown brands with a strong presence across the seven emirates in the UAE. Connecting millions of users across the country, we are committed to delivering the best online search experience.

Bayut & dubizzle have the unique distinction of being iconic, homegrown brands with a strong presence across the seven emirates in the UAE. Connecting millions of users across the country, we are committed to delivering the best online search experience. As part of Dubizzle Group, we are alongside some of the strongest classified brands in the market. With a collective strength of 5 brands, we have more than 123 million monthly users that trust in our dedication to providing them with the best platform for their needs.

As a Sales Operations Executive, you will be responsible for supporting, enabling, and driving the sales teams to sell better, faster, and more efficiently. You will provide support through strategically implemented tools and engagement techniques to enable them to focus more on selling to drive business results. You will work closely to support the clients as a key point of contact operationally and as a key support for the relevant account manager.

Lead Management

In this role, you will:

• Maintain and manage sales databases by taking ownership of documentation;
• Verify the existing pools and assign the clients to the Account Managers based on location and language preferences as per rotations;
• Maintain, update, and edit client's information;
• Assist with supporting new business onboarding through account set-up & going live;
• Provide operational support & point of contact assistance to our clients;
• Monitor and report on credit utilisation for account managers;
• Manage failed payments, contract activations/cancellations, client documentation.

Business Enablement

• Support in onboarding and educating new and current account managers;
• Set up methodologies and processes on an ongoing basis;
• Share reporting on operational performance to provide insights to streamline the processes;
• Utilise all business tools made available to you, such as Sales CRM, Learning Management System, Product updates, etc;
• Provide Sales/Account Managers with appropriate insight into issues and opportunities associated with their accounts;
• Work with our sales team to improve our sales process and help us close more sales opportunities;
• Collect and examine data by using the information gathered to create coherent, intelligent reports;
• Present the reports to your team and management;
• Provide actionable insights to guide the sales and marketing teams;
• Use performance data to pinpoint gaps in knowledge or skills of the sales team

Technical Support And Ops Support

• Serve as the sales team's liaison to the Sales ops and operation teams to gather feedback and report issues;
• Liaise with relevant teams for features and value-added services for effective execution

Requirements

• Minimum of secondary education. Bachelor's degree preferred
• 1 - 3 years of experience in Sales Operations, Sales enabler position
• Experience in e-commerce/classified space/ pricing strategy is a must
• Account management experience
• Knowledge of CRM software
• Proficiency in Excel is preferred
• Current knowledge of real estate industry trends and regulations
• Excellent communication skills
• Background in customer service/sales
• Experience working closely with diverse groups of people
• Possesses strong problem-solving skills
• A self-starter and a great team player
• Accuracy and attention to detail
• High standards, highly motivated, and attention to detail are a must in order to produce quality work
• The ability to multitask, work in a fast-paced environment, and meet deadlines
• Ability to work under pressure and establish priorities

Benefits

• A fast paced, high performing team
• Multicultural environment with over 60 different nationalities
• Competitive Tax-free Salary
• Comprehensive Health Insurance
• Annual Air Ticket Allowance
• Employee discounts at multiple vendors across the emirates
• Rewards & Recognitions
• Learning & Development

Bayut & dubizzle is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

#UAEBayut

Job Details
Role Level: Entry-Level
Work Type: Full-Time
Country: United Arab Emirates
City: Dubai
Company Website: https://www.bayut.com
Job Function: Sales
Company Industry:
Sector: Other