Sales Operations Analyst

canonical; Dubai; Remote; AED 120,000 - 200,000; Full time

Job summary

An established industry player is seeking a Sales Operations Analyst to enhance the efficiency of their sales teams. This role involves supporting sales operations globally, ensuring data quality, and providing critical insights to drive business decisions. The ideal candidate will be a proactive problem solver with a strong academic background and experience in sales operations, particularly in a technology subscription-based context. You will have the opportunity to work collaboratively with various departments and contribute to the company's mission of expanding open-source technology. If you are passionate about driving improvements and making an impact, this role is perfect for you.

Qualifications

• Experience in sales operations or sales order processing roles.
• Strong academic track record from high school and university.

Responsibilities

• Support day-to-day operations of the global sales function.
• Improve sales data quality and processes with the Sales Operations Manager.
• Deliver sales metrics and dashboards for executive stakeholders.

Skills

Problem-solving

Analytical skills

Data quality improvement

Communication

Team collaboration

Education

Bachelor of Business Administration

Tools

Salesforce

Job description

Bachelor of Business Administration(Management)

Nationality: Any Nationality

Vacancy: 1 Vacancy

Job Description

We are hiring Sales Operations Analysts to join a team of experts who help Canonical sales teams achieve their business goals. The Sales Operations team drives continuous process and data quality improvement to ensure orders are processed correctly. The successful candidate will be a leader who shows initiative in improving the way the team works, maintaining compliance and associated governance.

The success of the role is measured against increasing the velocity of deals and the quality of Customer Relationship Management (CRM) data used to drive key business decisions. The ideal candidate will be a proactive problem solver and team player who is passionate about the opportunity to partner with sales leadership, is also passionate about our role in the technology industry bringing open source to a wider audience of innovators and enterprises, and will design and drive programs in support of Canonical's continued success.

Location: This role will be based remotely in the EMEA region.

The Role Entails

• Support all aspects of the day-to-day operations of the sales function globally
• Review opportunities for accuracy and provision orders on successful closure of a deal
• Support the Sales Operations Manager to improve sales data quality and processes
• Report on data quality metrics to executive level stakeholders
• Implement surveys and define metrics for executive level stakeholders
• Support the sales team globally on CRM and other sales operations systems
• Deliver sales metrics, dashboards and other ad-hoc analytical tasks
• Lead automation and streamline the Lead to Order process

What We Are Looking For In You

• An exceptional academic track record from high school and university
• Experience in a sales operations/sales order processing role
• Experience in a technology subscription-based business
• Experience driving data quality improvement
• Energetic, thoughtful, systematic approach, focused on robust, repeatable and scalable outcomes
• Excellent problem-solving and analytical skills
• Ability to work productively with stakeholders at all levels of the organization on a global scale
• Ability to manage across boundaries and communicate effectively, particularly working with Sales, Legal, Finance and Marketing teams
• Experience with Salesforce or similar CRM
• Ability to travel internationally twice a year, for company events up to two weeks long