Sales Officer- Senior Sales Officer - Relationship Manager | Dubai, UAE

Sales Officer- Senior Sales Officer - Relationship Manager

Customer Service:

• Acquire new to bank/ potential customer for banking products via daily sales calls and visits.
• Customer complaint resolution through proactive customer service.
• Develop relationship with target customers to increase cross-sell ratio.

Relationship Identification:

• Identifies and establishes new relationships, consistent with the Bank's retail objectives, so that SIB market share is maximized.

Sales Targets:

• Achieves and maintains monthly and yearly sales targets, follow up achievements and take corrective action whenever needed to keep sales targets achievements within track.
• To maximize products sales by making proactive sales efforts and capitalizing on cross-selling retail banking products in order to achieve the sales targets.
• To ensure the submitted customer applications and documentations are complete and error free.
• To provide Sales MIS to Team Leader on a regular basis.

Product/Service Communication:

• Maintains ongoing dialogue with customers to ensure that they are aware of all SIB products/services relevant to their situation.
• To assist in conducting promotional activities, meetings and road shows in the assigned area to achieve the budgeted sales volume.

Minimum Experience:

• 1-3 years experience in the field of sales preferably in the banking sector.

Language Skills:

• Strong in both oral and written: English (Arabic advantage).