Sales Officer Retail

Al Ain Finance P.J.S.C; Abu Dhabi; On-site; AED 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a motivated sales professional to drive customer acquisition for personal loans and credit cards. In this dynamic role, you will leverage your retail sales experience to expand the customer base while ensuring exceptional service and compliance with regulatory standards. Your ability to build strong relationships and exceed sales targets will be crucial in enhancing the company’s brand presence in the market. Join a forward-thinking team where your contributions will directly impact growth and customer satisfaction, and take the next step in your career with a reputable financial institution.

Qualifications

• 1-2 years of retail sales experience in banking or finance.
• Strong English communication skills and sales-driven mindset.

Responsibilities

• Acquire new customers for personal loans and credit cards.
• Manage customer relationships and achieve sales targets.
• Ensure compliance with UAE Central Bank requirements.

Skills

Sales Skills

Customer Service

Communication Skills

Networking

Education

Bachelor's degree in Banking

Bachelor's degree in Finance

Bachelor's degree in Commerce

Job description

• To acquire new customers for Personal loans and Credit Cards

Job Responsibilities :

• Understand the company’s product offerings and its target customer segment
• Increase customer base by sourcing new deals through various avenues
• Manage existing customer relationships and increase cross-sell opportunity
• Pro-actively address customer issues and provide excellent customer service
• Achieve sales targets set each year by senior management
• Prepare visits report (customer pipeline) to be shared with Head of Retail on a regular basis
• Detect fraudulent cases and report them immediately to management
• Ensure compliance requirements are met as per UAE Central Bank
• Assist the collection team to ensure the collection of any overdue payments for his portfolio of customers
• Represent Al Ain Finance in a professional and presentable way
• Build Al Ain Finance brand in the market by highlighting the company’s distinctive product features and providing an exemplary customer experience
• Set high standards of business and work ethics

Job Experience and Skills :

• A minimum of a Bachelor’s degree in Banking, Finance, or Commerce
• A minimum of 1-2 years of retail sales experience, preferably with a reputable bank or financial institution
• Excellent written and verbal English communication skills
• Sales-driven individual keen to exceed assigned sales targets
• Able to network effectively and build contacts