Sales Merchandiser

New Country Healthcare; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

Join New Country Healthcare as a Sales Merchandiser in Dubai and play a pivotal role in ensuring that our fast-moving consumer goods (FMCG) are well displayed and available across various retail outlets. This exciting position demands strong coordination skills, attention to detail, and the ability to work independently within a dynamic retail environment, offering opportunities for professional growth and the chance to influence the community's health positively.

Benefits

Health insurance

Annual leave and ticket allowance

Yearly incentives (as per company policy)

Professional development support

Qualifications

• Minimum 2 years of merchandising or field sales experience within FMCG or retail environments in the UAE.
• Proficient in English (verbal and written); other languages are a plus.
• Valid UAE driving license.

Responsibilities

• Execute in-store planograms and ensure premium shelf presentation.
• Monitor product availability and rotate stock to minimize expiry losses.
• Use handheld devices to track stock levels and submit reports.

Skills

Attention to Detail

Time Management

Adaptability

Problem-Solving Mindset

Customer Orientation

Job description

About NCH:

At New Country Healthcare (NCH), our journey started with a powerful vision of fostering a healthier community, guided by the vision of our Chairman, Dr. Ghazi Al Koudsi. Through unwavering dedication, we have not only fulfilled our commitment to the community but also emerged as a prominent leader in the healthcare sector. Over the last 32 years, New Country Healthcare has established itself as the leading healthcare distributor in the UAE, with an extensive portfolio featuring over 1500 top-quality products from over 50 international brands manufactured across the United States, Canada, Europe, Asia, and the Middle East.

At NCH, we have a holistic approach to health, and today, we import and distribute trusted international brands in pharmaceuticals, nutraceuticals, health and functional foods, sports nutrition, cosmeceuticals, and personal products, solidifying our position in the local and GCC markets. As we continue to grow, we remain committed to our core values, providing innovative and high-quality healthcare products while upholding our legacy of excellence.

Culture at NCH:

At New Country Healthcare (NCH), our people-centric culture thrives on collaboration, continuous growth, and innovation. We believe in the power of continuous education, empowering our teams to reach their full potential and contribute fresh ideas. With a strong focus on Learning and Development, we nurture a culture of learning through engaging seminars and ongoing training programs. United by a shared mission and values, our diverse team prioritizes sustainability, customer well-being, promotes healthy lifestyles, and fosters community education. At NCH, you'll find a supportive environment where collaboration and teamwork are at the heart of everything we do, working together to make a positive impact on the health and well-being of our community.

Position Overview:

We are hiring Sales Merchandisers to join our growing Modern Trade team in Dubai. This is a critical frontline role responsible for ensuring that NCH’s portfolio of fast-moving consumer goods (FMCG) is optimally displayed, readily available, and presented in a compelling way across modern retail environments.

Working closely with Sales Executives and the Delivery Team, the Sales Merchandiser is expected to maintain visual excellence, ensure planogram compliance, manage shelf stock, support promotions, and report on store-level performance. The role demands strong coordination, attention to detail, and the ability to work both independently and collaboratively within a fast-paced retail setting.

Responsibilities:

Visual Merchandising & Product Availability

• Execute in-store planograms, ensure premium shelf presentation, and implement brand visibility standards.
• Monitor product availability on shelves and back storage, ensuring timely replenishment.
• Rotate stock according to FIFO standards to minimize expiry losses.
• Place promotional materials (POSMs) and signage in accordance with marketing campaigns.

Retail Coverage & Route Execution

• Cover approximately 35 modern trade outlets across Dubai, following a set route plan.
• Coordinate with the delivery team to ensure stock handover and accurate placement.
• Work solo or accompany delivery teams based on daily store assignments.

In-Store Execution & Collaboration

• Work closely with Sales Executives to align on daily objectives, store priorities, and promotional schedules.
• Ensure compliance with NCH retail agreements and promotional mechanics.
• Provide in-store support for special displays, activations, and seasonal campaigns.

Data Collection & Reporting

• Use handheld devices to track stock levels, promotional compliance, and competitor activities.
• Capture visual evidence (photos) of product displays, planogram execution, and gaps.
• Submit accurate daily reports on outlet visits, shelf share, and performance insights.

Store Training & Relationship Management

• Educate store staff on product visibility requirements and brand standards.
• Maintain positive relationships with store personnel to support ongoing collaboration.
• Report any operational challenges or competitor actions to the Merchandising Team Leader.

Qualifications & Experience

• Minimum 2 years of merchandising or field sales experience within FMCG or retail environments in the UAE.
• Experience in modern trade outlets (hypermarkets, supermarkets) is highly preferred.
• Proficient in English (verbal and written); other languages are a plus.
• Familiar with using handheld reporting devices or mobile applications for data collection.
• Valid UAE driving license.
• Physically fit and able to work on feet for extended periods, including lifting boxes and setting up displays.

Soft Skills

• Attention to Detail – Ensures displays meet exact brand standards and planogram accuracy.
• Time Management – Manages multiple store visits efficiently within tight schedules.
• Adaptability – Handles shifting priorities, promotions, or route changes with ease.
• Initiative & Proactiveness – Identifies and solves stock or visibility issues without waiting for instruction.
• Communication Skills – Interacts effectively with store staff, delivery teams, and sales executives.
• Teamwork & Coordination – Collaborates with cross-functional teams to meet shared goals.
• Reliability & Accountability – Follows through on daily tasks and takes ownership of assigned stores.
• Problem-Solving Mindset – Responds to in-store challenges such as stockouts or non-compliant displays.
• Customer Orientation – Understands the importance of enhancing shopper experience through merchandising.
• Work Ethic & Discipline – Maintains consistency and quality under pressure and across multiple locations.

Why Join Us:

Join a dynamic and fast-growing company where innovation, excellence, and collaboration drive everything we do. You’ll work alongside a talented and supportive team in a diverse and inclusive environment that values each individual’s unique contributions.

We offer:

• Exciting career growth opportunities in a company at the forefront of healthcare and technology
• A comprehensive compensation and benefits package, including Health insurance, Annual leave and ticket allowance, Yearly incentives (as per company policy) and Professional development support

Be part of a culture that’s committed to empowering talent, embracing innovation, and building success together.