Coordinating with all the departments regarding events & meetings
Preparing event proposal and contracts
Preparing event orders
Planning for the events and meeting with/for staffing and guest requirement.
Preparing proform invoice and Tax Invoices
Daily posting and billing
Coordination with finance team regarding pay masters.
Apply DCT permit and follow up daily in TAMM portal for DCT circular updates.
Managing stocks and operation equipment in daily basis for meetings and events/functions.
Ensure the meeting room for ready and fully equip before guest arrival.
Preparing the monthly and yearly reports and maintain the tracking sheets.
Preparing commission reports and submit to accountant/finance teams.
Tele sales calls.
Guest feedback after events.
Support Sales Operations: Contribute to daily sales activities by preparing and managing documents requested for corporate and leisure clients.
Client Communication & Coordination: Serve as the primary point of contact between the sales team and clients effectively managing inquiries scheduling meetings and ensuring smooth flow of information.
Sales Data Management: Maintain and update critical sales data within company systems including client information inquiry tracking and sales performance metrics.
Sales Reporting & Analysis: Assist in generating sales reports forecasts and key performance indicators providing valuable insights to management for informed decision-making.
Interdepartmental Collaboration: Coordinate effectively with other departments such as revenue management marketing and operations to ensure seamless guest experiences.
Client Relationship Building: Help foster and maintain strong client relationships by actively supporting the sales team in lead follow-up ongoing communication and client engagement activities.
Administrative Support: Provide administrative support to the sales department including scheduling preparing meeting materials and organizing sales-related files and records.
Customer Service Excellence: Deliver exceptional customer service by promptly and professionally addressing client inquiries ensuring a positive and memorable desired guest experience.
Qualifications :
Excellent communication and interpersonal skills
Strong work ethic and a positive attitude
Ability to work independently and as part of a team
Proficiency in relevant software such as Microsoft Office
Additional Information :
What's in it for you:
Employee benefit card offering discounted rates in Accor worldwide
Learning programs through our Academies
Opportunity to develop your talent and grow within your property and across the world!