Sales Manager - Qatar & Kuwait & Oman

ITT, Inc.; Dubai; On-site; USD 70,000 - 120,000; Full time

Job summary

A leading industrial manufacturer is looking for a technical sales professional to achieve sales targets and provide technical support to customers. The role will focus on expanding the customer base, managing relationships, and ensuring client satisfaction to drive business growth in the Dubai region.

Responsibilities

• Achieve sales targets and profitability aligned with company objectives.
• Expand the customer base by identifying key projects.
• Provide technical support to resolve product and system issues.

Skills

Technical Support

Sales Strategies

Customer Relationship Management

Job description

About ITT:

ITT is an industrial manufacturer of critical, engineered components serving fast-growing markets in transportation, flow, energy, aerospace, and defense. Our differentiation is based on execution, leadership quality, and our DNA as an engineering leader. Our purpose is to provide customers with innovative solutions to meet their critical needs.

The company achieved revenues of $3.3 billion in 2023 and operates through three segments:

• Motion Technologies ($1.5B): A global leader in brake pads, shock absorbers, and sealing solutions for automotive and rail markets.
• Industrial Process ($1.1B): A global leader in centrifugal and twin-screw pumps for chemical, energy, mining, and industrial markets.
• Connect & Control Technologies ($0.7B): A niche provider of harsh environment connectors and control components for aerospace, defense, and industrial applications.

Headquartered in Stamford, Connecticut, ITT employs over 10,000 people across more than 35 countries, with sales in approximately 125 countries.

Essential Responsibilities

• Achieve sales targets and profitability aligned with company objectives.
• Expand the customer base by identifying key projects, establishing relationships within a specific territory, and developing new customers for pump repair and other mechanical equipment needs. Build relationships with decision-makers.
• Provide technical support to resolve product and system issues at customer sites, including diagnostics, pump application review, design, materials, and vibration analysis. Identify and resolve defects.
• Stay informed about service capabilities and understand customer needs to provide appropriate solutions.
• Prepare presentations and proposals to secure new orders, reviewing client specifications and commercial terms.
• Coordinate customer service issues to retain clients and generate future revenue opportunities.
• Conduct plant surveys to verify installed pump populations, identify upgrade opportunities, and secure parts or maintenance orders.
• Complete and review customer satisfaction feedback reports.
• Collaborate with operations to meet customer needs.
• Manage parts agreements and monitor price adjustments.
• Track parts activity to facilitate order closure and analyze business to recommend growth strategies.