Sales Manager – Leisure Segment (Russia/CIS Market)
Four Seasons
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Benefits offered by this job
Job summary
Four Seasons Dubai is seeking a Sales Manager for the Leisure segment focused on Russia/CIS markets. You will manage luxury accounts, deliver revenue goals, and build high-level relationships with travel advisors and operators across the Dubai properties.
You will lead market sprints, webinars and site inspections, staying current on hotel products, offers and guest experiences to drive conversion and loyalty. A strong track record in luxury hotel sales is required.
Qualifications
- 2-5 years of experience managing Russia and CIS markets in luxury leisure travel.
- Fluent in Russian and English with strong written and verbal communication skills.
- Minimum 3 years of luxury hotel sales experience or relevant hotel operations experience.
Responsibilities
- Manage the leisure segment for Russia and CIS across Four Seasons Hotels Dubai with focus on Travel Industry accounts, luxury agencies and Preferred Partner advisors.
- Deliver agreed room revenue goals through proactive sales calls, account plans, partner mapping and follow-up actions.
- Build and maintain strong relationships with luxury travel advisors, tour operators, DMCs, concierge partners and key market influencers.
- Represent the hotels during sales trips, trade shows, roadshows, activations and partner events in the assigned markets.
- Identify new business opportunities using market intelligence, partner data, trends and client feedback.
- Lead webinars, sales presentations, FAM trips, site inspections and tailored experiences to drive conversion and loyalty.
- Promote Advisor ID and Preferred Partner engagement to grow leisure production through preferred channels.
- Stay updated on hotel products, offers, dining, wellness and guest experiences to position properties confidently.
- Maintain accurate account records, production trends, forecasts and sales activity updates.
- Submit timely pre-trip plans, post-trip reports, expenses, market feedback and relevant leads.
Skills
Tools
Job description
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
The Four Seasons Resort Dubai at Jumeirah Beach with its unparalleled location, fresh approach to luxury and legendary personalized service, has exceeded the high expectations in the ultra- competitive Dubai market. At Four Seasons we believe that our most important asset is our team of employees. The Four Seasons has a tremendous commitment to the development and training of all employees. We ensure that the best packages and finest management structure are in place to guarantee a stable environment in which development is second nature for our employees. Successful Four Seasons candidates will be offered once- in-a- lifetime opportunity rich in personal and professional growth. Four Seasons Dubai at Jumeirah Beach includes five outlets options - from the beachfront Sea Fu restaurant to the rooftop Mercury Lounge, and it includes 237 Dubai luxury hotel rooms – including 49 suites – subtle Arabic design motifs blend with cool, contemporary style, featuring soft backgrounds of blue or green. Dubai is the second largest of the seven Emirates that make up the United Arab Emirates, Dubai is located on the southern shore of the Arabian Gulf. Has a Sub- tropical, arid climate.
- Manage the leisure segment for Russia and CIS across both Four Seasons Hotels Dubai, with focus on key Travel Industry accounts, luxury agencies and Preferred Partner advisors.
- Deliver agreed room revenue goals through proactive sales calls, account plans, partner mapping and clear follow-up actions.
- Build and maintain strong relationships with luxury travel advisors, tour operators, DMCs, concierge partners and key market influencers.
- Represent the hotels during sales trips, trade shows, roadshows, Four Seasons activations and partner events in the assigned markets.
- Identify new business opportunities using market intelligence, WSO insights, Preferred Partner data, production trends and client feedback.
- Lead webinars, sales presentations, FAM trips, site inspections and tailored hotel experiences to drive conversion and loyalty.
- Promote Advisor ID and Preferred Partner engagement to grow qualified leisure production through preferred channels.
- Stay fully updated on hotel products, seasonal offers, dining, wellness and guest experiences to confidently position both properties.
- Maintain accurate account records, mailing lists, production trends, forecasts and sales activity updates.
- Submit timely pre-trip plans, post-trip reports, expenses, market feedback and relevant P2P leads for sister properties.
- 2-5 years of experience managing Russia and CIS markets, ideally within luxury leisure travel.
- Fluent in Russian and English, with strong written and verbal communication skills.
- Minimum 3 years of luxury hotel sales experience preferred, or relevant hotel operations experience.
- Strong knowledge of leisure travel, luxury agencies, tour operators, Preferred Partner advisors and FIT business.
- Proven sales track record with strong planning, organization, presentation and relationship-building skills.
- Knowledge of Salesforce, Delphi or similar sales systems is preferred.
- Cluster or multi-property experience is an advantage.
- Work Authorization
- Competitive tax-free salary
- Sales Incentive Plan
- Housing allowance
- Transportation Allowance
- Medical and life insurance
- Paid annual leave
- Paid home leave ticket
- End of service gratuity
- Learning & Development Programs
- Career opportunities and international transfer
- And more...
- 5 day per week over 48 hours
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