Sales Manager Leisure - Ajman Saray a Luxury Collection Resort

Marriott Hotels Resorts; Ajman; On-site; AED 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a dynamic sales professional to drive business growth through exceptional relationship building and sales strategies. In this role, you will proactively seek and manage sales opportunities, ensuring seamless service delivery while achieving personal sales goals. Your ability to understand market trends and customer needs will be crucial in maximizing revenue and building long-term customer loyalty. If you are passionate about sales and customer service, this is a fantastic opportunity to make a significant impact in a vibrant environment.

Qualifications

• 2-4 years of experience in sales and marketing or related areas.
• Strong understanding of market trends and customer needs.

Responsibilities

• Soliciting and handling sales opportunities to meet objectives.
• Building relationships with customers to enable future bookings.

Skills

Sales Skills

Customer Relationship Management

Market Analysis

Negotiation Skills

Education

2-year degree in Business Administration or related field

4-year bachelor's degree in Business Administration or related field

Job description

JOB SUMMARY

The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals.

CANDIDATE PROFILE

Education and Experience

1. 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.
2. OR
3. 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.

CORE WORK ACTIVITIES

Building Successful Relationships that Generate Sales Opportunities

1. Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary, and not duplicative.
2. Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.
3. Develops relationships within the community to strengthen and expand customer base for sales opportunities.
4. Manages and develops relationships with key internal and external stakeholders.
5. Provides accurate, complete, and effective turnover to Event Management.

Managing Sales Activities

1. Participates in sales calls with members of the sales team to acquire new business and/or close on business.
2. Executes and supports the operational aspects of business booked (e.g., generating proposals, writing contracts, customer correspondence).

Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue

1. Identifies new business to achieve personal and location revenue goals.
2. Understands the overall market, competitors' strengths and weaknesses, economic trends, supply and demand, etc., and knows how to sell against them.
3. Closes the best opportunities for the location based on market conditions and location needs.
4. Gains understanding of the location's primary target customer and service expectations; serves the customer by understanding their business issues and concerns to offer better business solutions.

Providing Exceptional Customer Service

1. Supports the company's service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.
2. Services our customers in order to grow share of the account.
3. Executes and supports the company's customer service standards.
4. Provides excellent customer service consistent with the daily service basics of the company.
5. Sets a positive example for guest relations.
6. Interacts with guests to obtain feedback on product quality and service levels.

Marriott International is an equal opportunity employer, believes in hiring a diverse workforce, and sustaining an inclusive people-first culture. We are committed to nondiscrimination on any protected basis such as disability and veteran status or any other basis covered under applicable law.

Required Experience:

Manager