Sales Manager-Leisure

FAIRMONT; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A creative hospitality group in Dubai is seeking a Leisure Sales Rockstar to drive sales and build relationships with travel partners. The ideal candidate will have 3-5 years of sales experience in hospitality and a proven track record of meeting targets. This role requires excellent negotiation and communication skills, as well as fluency in English, with additional languages being a plus.

Qualifications

• Minimum 3–5 years of proven sales experience in the leisure segment within hospitality.
• Strong network of travel trade partners and tour operators.
• Results-driven with a proven track record of meeting or exceeding targets.

Responsibilities

• Drive leisure sales like a pro, turning leads into loyal guests.
• Cultivate strong relationships with travel agents and partners.
• Identify new markets and trends to keep ahead of the game.

Skills

Sales experience

Relationship-building

Negotiation skills

Market analysis

Fluency in English

Education

Bachelor's degree in Hospitality, Business, or related field

Tools

MS Office

Opera/Delphi

CRM systems

Job description

Mama Shelter is a creator of living spaces and a daily director. These are atypical places where everyone feels at home, places born of a blend of influences, freedoms, sensations and emotions. Each Mama tells the story of the city in which it is located, offering guests a joyful atmosphere and exceptional service at an affordable price. Mama Shelter is part of Ennismore, a creative hotel group rooted in cultures and destinations, with a global portfolio of brands, and Ennismore is a joint venture with Accor, founded in 2021.

Our commitment to diversity and inclusion: Mama is an inclusive company and our ambition is to recruit and promote diverse talent. Our advertisements are gender-neutral, so the masculine gender is used here to lighten the text.

The Mission

• Be the Leisure Sales Rockstar: Drive leisure sales like a pro, turning leads into loyal guests who can’t wait to come back.
• Build Bridges, Not Just Deals: Cultivate strong relationships with travel agents, tour operators, and partners across the globe.
• Craft Irresistible Packages: Create and sell offers that capture hearts and maximize revenue.
• Spot Opportunities Everywhere: Identify new markets, trends, and partnerships to keep Mama Shelter ahead of the game.
• Collaborate to Elevate: Work closely with reservations, marketing, and operations to ensure seamless guest journeys.
• Be the Face of Mama Shelter Leisure: Represent us at trade shows, sales trips, and client events with charisma and energy.
• Deliver the Numbers: Consistently meet and exceed sales targets with passion and persistence.
• Problem-Solve Like a Pro: Last-minute changes or big client demands? You’ve got it covered.

Made for You? Only If…

• You thrive on targets: hitting goals fuels your fire.
• You’re a relationship-builder: trust and rapport are your superpowers.
• You’re strategic and sharp: you see the big picture while nailing the details.
• You own your wins (and misses): accountability is your middle name.
• You play fair: integrity and professionalism guide every deal you close.
• You protect your partnerships: confidentiality and trust are always respected.

Qualifications

• Bachelor’s degree in Hospitality, Business, or related field (Master’s a plus).
• Minimum 3–5 years of proven sales experience in the leisure segment within hospitality.
• Strong network of travel trade partners, tour operators, and agencies (local & international).
• Excellent negotiation, communication, and presentation skills.
• Ability to analyze market trends and convert insights into business opportunities.
• Results-driven with a proven track record of meeting or exceeding targets.
• Fluent in English; additional languages (Russian) is a big plus and preferred.
• Proficiency in MS Office, Opera/Delphi, and CRM systems.
• Flexibility to travel for trade shows, sales missions, and client visits.

Additional Information

• Your Little Extras:
• You’re goal-oriented and always deliver on promises.
• You’re a collaborative team player but can take the lead when needed.
• Your energy is contagious—you uplift everyone around you.
• You connect easily—with guests, clients, and internal teams.
• You love building lasting relationships and creating memorable experiences.