Sales Manager GCC & MENA

RIXOS; Dubai; On-site; AED 360,000 - 480,000; Full time

Job summary

RIXOS Hotels is seeking a senior sales leader to drive development and account management across GCC and wider MENA markets. You will own the market sales plan, develop partnerships, and coordinate opportunities across hotels in the portfolio.

Responsibilities include managing key travel trade, corporate, government, and MICE accounts, meeting revenue targets, leading negotiations, and coordinating with Sales, Revenue Management, Marketing and operations to maximise portfolio value.

Qualifications

• Five+ years hotel sales experience including GCC and wider MENA accounts.
• Proven ability to meet sales targets and build strategic client relationships.
• Strong knowledge of regional travel trade and corporate/MICE segments.
• Experience in luxury hospitality or all-inclusive operations; multi-property experience preferred.
• Strong negotiation, account planning, forecasting, and presentation skills.
• CRM proficiency, Excel and PowerPoint.
• Fluent English; Arabic preferred.
• Willingness to travel across markets as required.

Responsibilities

• Develop and execute an annual sales plan for assigned markets.
• Manage and grow a portfolio of key travel trade, corporate, government, group, and MICE accounts.
• Lead negotiations for account agreements and group opportunities.
• Coordinate with hotel Sales and Revenue Management on proposals reflecting demand and priorities.
• Maintain a reliable sales pipeline with forecasts, performance reports and insights.
• Coach sales executives and coordinate cross-property opportunities to maximise portfolio value.
• Ensure contracts comply with company policies and approval procedures.

Skills

Hotel sales

Account management

Negotiation

Forecasting

Presentations

CRM usage

English fluency

Arabic language

Travel industry knowledge

Tools

CRM systems

Excel

PowerPoint

Job description

Lead sales development and account management for assigned GCC and wider MENA source markets driving profitable revenue growth across the Rixos Hotels amp All-Inclusive Collection portfolio in the GCC region The role owns the assigned market sales plan develops strategic partnerships and coordinates commercial opportunities across participating hotels

Key Responsibilities

• Develop and execute an annual sales plan for assigned markets with clear account priorities revenue targets and measurable actions
• Manage and grow a portfolio of key travel trade corporate government group and MICE accounts as allocated
• Identify new business opportunities and build relationships with decision-makers travel buyers and strategic partners
• Deliver assigned revenue and room night targets while supporting agreed rate and profitability objectives
• Lead negotiations for account agreements preferred partnerships and group opportunities within delegated authority
• Coordinate with hotel Sales and Revenue Management teams to ensure proposals reflect demand availability and commercial priorities
• Plan sales activity around regional travel patterns school holidays public holidays and major events
• Conduct senior-level account meetings sales visits and presentations representing the portfolio at relevant industry events
• Develop joint business plans with strategic accounts and regularly review production conversion and future opportunities
• Work with Marketing and hotel teams on targeted campaigns partner promotions and market-specific initiatives
• Monitor market conditions competitor activity and customer feedback adapting sales actions where required
• Maintain a reliable sales pipeline and provide regular forecasts performance reports and market insights to regional leadership
• Lead account reviews and coordinate corrective actions for underperforming accounts or markets
• Facilitate cross-selling and coordinate multi-property opportunities to maximise overall portfolio value
• Collaborate with hotel operations teams to ensure agreed client requirements are clearly communicated and delivered
• Coordinate with Finance on account credit requirements and outstanding payments where relevant
• Manage the assigned sales travel and activity budget evaluating expenditure against commercial results
• Coach sales executives and coordinators where assigned promoting consistent account management and reporting standards
• Ensure contracts and commercial commitments comply with company policies and approval procedures

Qualifications

• Minimum of five years of relevant hotel sales experience, including responsibility for GCC and wider MENA accounts.
• Proven record of achieving sales targets and developing strategic client relationships.
• Strong knowledge of regional travel trade and relevant corporate, government or MICE segments.
• Experience in luxury hospitality, resorts or all-inclusive operations; multi-property experience is an advantage.
• Strong negotiation, account planning, forecasting and presentation skills.
• Proficiency in CRM systems, Microsoft Excel and PowerPoint.
• Fluent English; Arabic is strongly preferred.
• Willingness to travel across assigned markets as required.