Sales Manager GCC & MENA

Accorhotel; Dubai; On-site; AED 300,000 - 520,000; Full time

Job summary

Rixos Hotels is seeking a Lead Sales Development and Account Management professional to drive revenue growth across GCC and wider MENA markets. The role focuses on developing partnerships, managing key accounts, and coordinating with multiple hotel teams to meet profitability targets.

The ideal candidate has 5+ years in luxury hotel sales, strong negotiation, planning and presentation skills, and willingness to travel across assigned markets. Fluency in English is required, Arabic is preferred.

Qualifications

• 5+ years of hotel sales experience, GCC and wider MENA accounts.
• Proven track record of achieving sales targets and developing strategic client relationships.
• Fluent English; Arabic strongly preferred; willingness to travel.

Responsibilities

• Develop and execute an annual sales plan for assigned markets with targets and measurable actions.
• Manage and grow a portfolio of key travel trade, corporate, government, group and MICE accounts.
• Lead negotiations for account agreements, preferred partnerships and group opportunities.
• Coordinate with Sales, Revenue Management, Marketing and hotel teams to reflect demand, availability and priorities.
• Provide regular forecasts, performance reports and market insights to regional leadership.
• Coach sales executives to promote consistent account management and reporting standards.

Skills

Negotiation

Account planning

Forecasting

Presentation skills

Education

Bachelor's degree in Hospitality, Business Administration, Marketing or related field

Tools

CRM systems

Microsoft Excel

PowerPoint

Job description

Lead sales development and account management for assigned GCC and wider MENA source markets driving profitable revenue growth across the Rixos Hotels amp All-Inclusive Collection portfolio in the GCC region The role owns the assigned market sales plan develops strategic partnerships and coordinates commercial opportunities across participating hotels

Key Responsibilities

• Develop and execute an annual sales plan for assigned markets with clear account priorities revenue targets and measurable actions
• Manage and grow a portfolio of key travel trade corporate government group and MICE accounts as allocated
• Identify new business opportunities and build relationships with decision-makers travel buyers and strategic partners
• Deliver assigned revenue and room night targets while supporting agreed rate and profitability objectives
• Lead negotiations for account agreements preferred partnerships and group opportunities within delegated authority
• Coordinate with hotel Sales and Revenue Management teams to ensure proposals reflect demand availability and commercial priorities
• Plan sales activity around regional travel patterns school holidays public holidays and major events
• Conduct senior-level account meetings sales visits and presentations representing the portfolio at relevant industry events
• Develop joint business plans with strategic accounts and regularly review production conversion and future opportunities
• Work with Marketing and hotel teams on targeted campaigns partner promotions and market-specific initiatives
• Monitor market conditions competitor activity and customer feedback adapting sales actions where required
• Maintain a reliable sales pipeline and provide regular forecasts performance reports and market insights to regional leadership
• Lead account reviews and coordinate corrective actions for underperforming accounts or markets
• Facilitate cross-selling and coordinate multi-property opportunities to maximise overall portfolio value
• Collaborate with hotel operations teams to ensure agreed client requirements are clearly communicated and delivered
• Coordinate with Finance on account credit requirements and outstanding payments where relevant
• Manage the assigned sales travel and activity budget evaluating expenditure against commercial results
• Coach sales executives and coordinators where assigned promoting consistent account management and reporting standards
• Ensure contracts and commercial commitments comply with company policies and approval procedures

Bachelor s degree in Hospitality, Business Administration, Marketing or a related field preferred. Minimum of five years of relevant hotel sales experience, including responsibility for GCC and wider MENA accounts. Proven record of achieving sales targets and developing strategic client relationships. Strong knowledge of regional travel trade and relevant corporate, government or MICE segments. Experience in luxury hospitality, resorts or all-inclusive operations; multi-property experience is an advantage. Strong negotiation, account planning, forecasting and presentation skills. Proficiency in CRM systems, Microsoft Excel and PowerPoint. Fluent English; Arabic is strongly preferred. Willingness to travel across assigned markets as required.