Sales Manager

Hilton Worldwide, Inc.; Dubai; On-site; AED 120,000 - 150,000; Full time

Job summary

A leading global hospitality company is seeking a Sales Manager to drive business growth at their Dubai location. The ideal candidate will analyze market trends, develop customer accounts, and collaborate with teams to enhance guest experiences. This role requires strong communication skills, a positive attitude, and a proven sales track record. Join a dynamic team committed to delivering exceptional service and achieving targets in a vibrant market.

Qualifications

• Experience in a sales role with a proven track record of closing sales.
• Knowledge of the local market and hospitality industry.

Responsibilities

• Analyze local market trends and competitor activity to identify business leads.
• Negotiate room rates/packages with corporate clients.
• Develop and implement creative local marketing channels.

Skills

Positive attitude

Good communication skills

Customer service

Flexibility

Ability to work under pressure

Education

Degree-level qualification in a relevant field

Job description

Job Description - Sales Manager (HOT0BMG4)

Job Number:

HOT0BMG4

Work Locations:

DoubleTree by Hilton Jumeirah Dubai Jumeirah Beach, The Walk PO Box 2431 Dubai D94

A Sales Manager analyzes local market trends and competitor activity to recommend strategies that keep the hotel a leader in the marketplace through the development of future and repeat business.

What will I be doing?

As Sales Manager, you will analyze local market trends and competitor activity to recommend strategies that keep the hotel a leader in the marketplace through the development of future and repeat business. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Analyze local market trends and competitor activity to identify business leads
• Develop customer accounts and travel within the local area to drive business into the specific hotel/cluster and to increase market/customer share in all revenue streams
• Negotiate room rates/packages with corporate clients
• Develop and implement creative local marketing channels, including social media channels
• Prepare company contracts for the hotel in accordance with current business and pricing conditions
• Work within current business strategies and recognize potential opportunities
• Cooperate with other departments in the hotel to create an exceptional guest experience and build strong, comprehensive sales programs
• Attend sales events, as required
• Produce accurate and timely reports that meet the needs of the Sales Director and senior management, including reporting of appointments, calls made, and business leads
• Answer customer queries promptly and professionally
• Manage staff performance in compliance with company policies and procedures
• Recruit, manage, train, and develop the sales team

What are we looking for?

A Sales Manager representing Hilton brands always works on behalf of our guests and collaborates with other team members. To succeed in this role, you should maintain the following attitude, behaviors, skills, and values:

• Positive attitude and good communication skills
• Commitment to delivering high-quality customer service
• Excellent grooming standards
• Flexibility to respond to various work situations
• Ability to work under pressure and independently
• Experience in a sales role with a proven track record of closing sales

It would be advantageous if you also demonstrate the following capabilities and distinctions:

• Knowledge of the local market
• Knowledge of the hospitality industry
• Passion for sales and achieving targets and objectives
• Degree-level qualification in a relevant field

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, offering a wide range of accommodations from luxury hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has provided business and leisure travelers with exceptional service, amenities, and value. Our vision is “to fill the earth with the light and warmth of hospitality,” which unites us as a team to create remarkable guest experiences worldwide. Our team members are at the heart of everything we do!