Sales Executive( MICE)

Dusit Thani Dubai; Abu Dhabi; On-site; AED 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a dynamic Sales Executive to drive business growth and enhance client relationships. In this role, you will attend daily sales meetings, develop new business leads, and manage a team to ensure high performance. Your communication skills will be key in promoting the hotel’s image and fostering community connections. This opportunity offers a chance to contribute to a vibrant culture while representing a brand known for its exceptional service and commitment to excellence. If you are results-oriented and passionate about sales, this position could be your next career step.

Qualifications

• 2-3 years of sales experience in a similar role.
• Bachelor's degree in Business Administration required.

Responsibilities

• Develops business leads and maintains client relationships.
• Manages sales team performance and training.
• Promotes the hotel through community engagement.

Skills

Communication Skills

Sales Experience

Interpersonal Skills

Result-oriented Attitude

Education

Bachelor's Degree in Business Administration

Job description

Job Description

PRIMARY RESPONSIBILITIES:

• Attends daily morning sales meeting.
• Calls local agents, companies, organizations and airlines.
• Contacts clients and develops business leads.
• Documents all contacts with clients.
• Submits call reports on a daily basis.
• Forwards relevant confirmation to clients on any business secured.
• Develops new business from local agents, companies, organizations and airlines.
• Schedules sales blitz to local companies and airlines to promote the hotel.
• Advises management of sales effort progress and bookings.
• Follows, reviews, and advises the superior on ways to improve the Sales and Marketing Standards and Policy.
• Performs other duties as assigned by supervisor.

Administrative Responsibilities:

• Appraises performance of Sales employees under supervision periodically according to Human Resources policy and initiates appropriate corrective measures to improve deficiencies.
• Exercises administrative supervision on Sales employees which includes personnel requisition, disciplinary actions, promotions, and training; approves leave and overtime requests.
• Checks and ensures that the jobs assigned to subordinates have been effectively completed in a timely manner and according to hotel's expectations.
• Recommends corrective actions for unfavorable variances in job standards and budget commitment.
• Proposes and executes effective duties to ensure sufficiency of manpower in accordance with volume of business.
• Establishes two-way communication within and related departments.
• Communicates effectively with guests, subordinates, immediate supervisors, and other section heads.
• Attends daily briefing and departmental meetings as assigned by supervisor.
• Manages time effectively by meeting deadlines.
• Identifies and solves problems in a professional manner.
• Assists others to ensure the operation runs smoothly and effectively.

Technical Responsibilities:

• Knows, understands, and reviews the job descriptions of all positions in the department and is able to perform the tasks as required.
• Knows and understands policies of the department well and can guide others to perform the job effectively.
• Recognizes and manages to maintain good quality products and presentation.
• Checks, reviews, and proposes service standards established by the company.
• Provides assistance to employees when required.
• Maintains self and all personnel's grooming standards.
• Concerns and promotes the hotel's environmental programs and other initiatives organized by the hotel and employees.
• Manages waste by reducing and recycling, and carefully using resources.
• Approves and is responsible for the requisition point and par stock of products used by the department.

Commercial Responsibilities:

• Communicates effectively with guests, clients, business partners, and staff.
• Acts as a good salesperson to promote the hotel's image and business.
• Participates in community projects or activities to promote the hotel's image and improve community relationships.

Human Resources Responsibilities:

• Evaluated according to the performance evaluation program.
• Attends training as required by the company to develop professionally.
• Motivates all employees to grow within the company.

RELATIONSHIP:

• Reports to the Director of Sales or Assistant Director of Sales.
• Coordinates with all concerned personnel to ensure that all activities are accomplished.
• Interacts with clients, guests, government officials, suppliers, and other important individuals in the community to promote the hotel.

Others:

• Continuous learning through own IDP.
• Any other duties as may be assigned by the superior.

Accountabilities:

• Represents Dusit's brand and its values at all times. Establishes relationships and delivers an exceptional guest experience while promoting Thai graciousness.

Company's Culture:

• Communicates and fully embraces the Company's culture (our Vision, our Mission, and our Values), leads by example, and cascades to all subordinates. Proud to belong and to contribute.

CONFIDENTIALITY:

• Ensures confidentiality and secure storage of all intellectual property and databases, both hard copy and electronic. Adheres to Dust Internet and E-mail policy. Ensures Hotel, Customer, and Staff information or transactions are kept confidential during or after employment with the company.

JOB REQUIREMENTS:

• Minimum education of Bachelor degree in Business Administration.
• Minimum of 2-3 years sales experience in a similar capacity.
• Good communication skills in written and spoken English.
• Result-oriented with a positive attitude toward challenges and the drive to excel.
• Professional disposition with excellent communication and interpersonal skills.