Sales Executive - HORECA Food Services Division

Apt Resources; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A prominent recruitment agency in Dubai is seeking an experienced Sales Executive HORECA to manage administrative tasks and align with market trends. The ideal candidate will develop relationships with clients, oversee order processing, and ensure customer satisfaction. Candidates must possess a UAE driving license and a relevant degree. Competitive salary of 12,000 AED is offered for this role.

Qualifications

• UAE Driving License is mandatory, preferably with own car.
• Excellent administration skills and advanced MS Office and ERP knowledge.
• Ability to coordinate with internal and external teams efficiently.

Responsibilities

• Maintain daily administrative tasks and align with external market trends.
• Build customer confidence between warehouse and sales support.
• Ensure sales effectiveness by maintaining the salesforce.

Skills

Excellent product knowledge

Advanced MS Office and ERP knowledge

Strong motivational skills

Time management

Crisis resolution abilities

Team-building skills

Education

Bachelor’s or associate degree in management or related field

Tools

Excel

Job description

Description

We are looking for an experienced Sales Executive HORECA responsible for maintaining daily administrative tasks and aligning with external market trends that impact business decisions. The role also involves maintaining the salesforce to ensure sales effectiveness.

Job Responsibilities

• Build customer confidence between warehouse and sales support.
• Monitor sales promotions, marketing, and social media activities on ecommerce platforms.
• Execute data-driven activities.
• Identify strategic partnerships and customer loyalty programs.
• Maintain business partnerships.
• Coordinate with marketing and ecommerce teams.
• Manage service quality and customer satisfaction.
• Ensure website functionality.
• Report on business outcomes based on data insights.
• Develop positive relationships with stores and retailers.
• Prepare annual contracts with customers.
• Coordinate inbound shipments with warehouse as per the commercial team.
• Collaborate with Customer Service and sales teams to resolve issues.
• Work with sales reps to ensure order accuracy and justified costs.
• Upsell and suggest alternatives for out-of-stock items.
• Supervise order processing from placement to delivery.
• Manage ownership of LPOs from order to delivery.
• Monitor and control shelf life expiry dates.
• Handle cash invoices professionally, with proof of invoice sent through accounts.
• Manage credit control for all accounts.
• Coordinate daily order fulfillment with warehouse via email and phone.
• Utilize AI apps and ChatGPT support.
• Coordinate with third-party vendors via calls and emails.
• Ensure invoicing processes, including sales order entry and shipping, are followed and timely.
• Control damages and excess returns with managerial approval.
• Meet and greet clients and visitors.
• Perform clerical duties like photocopying, faxing, mailing, and filing.
• Prepare correspondence, reports, and presentation materials.
• Maintain company profile in hard copy and electronic filing systems.

Requirements

• Excellent product knowledge.
• UAE Driving License is mandatory, preferably with own car.
• Bachelor’s or associate degree in management, administration, bookkeeping, material management, supply chain, or related fields from an accredited institution.
• Excellent administration skills and advanced MS Office and ERP knowledge (expert in Excel).
• Strong motivational and team-building skills.
• Effective time management, crisis resolution, and decision-making abilities.
• Ability to coordinate with internal and external teams efficiently.
• Knowledge of safety and legal documentation for warehousing activities.

Benefits

Salary is 12,000 AED all-inclusive.

Required Experience: IC