Sales Executive – Events

Accor; Dubai; On-site; AED 167,000 - 234,000; Full time

Job summary

Accor is seeking an energetic hotel events sales professional in Dubai to own the end-to-end process for meetings, conferences, and social celebrations. You will qualify enquiries, craft accurate proposals covering venue, catering, AV, and guestroom needs, and follow up to secure bookings.

You will protect commercial value by quoting in line with rates and revenue guidelines, while identifying upsell opportunities across menus and packages. Strong English and CRM familiarity are essential.

Qualifications

• 1–3 years’ experience in hotel events sales or MICE.
• Experience with event proposals, banquet packages, function-space selling, contracts and handovers.
• Strong customer-service mindset with commercial instinct, follow-up discipline and the confidence to close business.
• Excellent coordination and attention to detail; able to handle multiple enquiries and deadlines in a fast-paced environment.
• Fluent professional English, spoken and written; additional languages are an advantage.
• Proficiency in MS Office and experience with hotel sales, events or CRM systems are preferred.

Responsibilities

• Own event enquiries. Manage assigned leads for meetings, conferences, training programmes, corporate functions and social celebrations from initial qualification through confirmed booking.
• Convert business. Create accurate, attractive proposals covering venue, catering, audiovisual requirements, guestroom needs and suitable event packages; follow up consistently to secure decisions.
• Protect commercial value. Quote in line with approved rates, space availability and revenue guidelines; identify upselling opportunities in menus, packages and additional services.
• Host client visits. Arrange and conduct venue showrounds, presentations and detailed needs-assessment meetings, presenting the hotel’s facilities with confidence.
• Manage confirmations. Prepare and track contracts, booking documentation, deposits and agreed payment milestones in coordination with Finance and relevant teams.
• Handover accurately. Capture comprehensive event requirements and hand over confirmed business, timelines and revisions to Event Planning / Operations and the relevant hotel departments.
• Build repeat business. Develop relationships with corporate bookers, planners and social-event clients; seek referrals and future event opportunities after each booking.
• Maintain forecast discipline. Update enquiry status, conversion, forecast value, lost-business reasons and event-space utilisation in the designated systems.

Skills

Customer service mindset

Commercial instinct

Follow-up discipline

Close business

Attention to detail

Coordination

Fluent English

Multi-enquiry management

Tools

MS Office

CRM systems

Job description

Company Description

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.

Company Description

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.

Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.

Job Description

• Own event enquiries. Manage assigned leads for meetings, conferences, training programmes, corporate functions and social celebrations from initial qualification through confirmed booking.
• Convert business. Create accurate, attractive proposals covering venue, catering, audiovisual requirements, guestroom needs and suitable event packages; follow up consistently to secure decisions.
• Protect commercial value. Quote in line with approved rates, space availability and revenue guidelines; identify upselling opportunities in menus, packages and additional services.
• Host client visits. Arrange and conduct venue showrounds, presentations and detailed needs-assessment meetings, presenting the hotel’s facilities with confidence.
• Manage confirmations. Prepare and track contracts, booking documentation, deposits and agreed payment milestones in coordination with Finance and relevant teams.
• Handover accurately. Capture comprehensive event requirements and hand over confirmed business, timelines and revisions to Event Planning / Operations and the relevant hotel departments.
• Build repeat business. Develop relationships with corporate bookers, planners and social-event clients; seek referrals and future event opportunities after each booking.
• Maintain forecast discipline. Update enquiry status, conversion, forecast value, lost-business reasons and event-space utilisation in the designated systems.

Qualifications

• Approximately 1–3 years’ experience in hotel events sales, banqueting sales, MICE or a comparable venue-sales position.
• Working understanding of event proposals, banquet packages, function-space selling, contracts and client handovers.
• A strong customer-service mindset with commercial instinct, follow-up discipline and the confidence to close business.
• Excellent coordination and attention to detail; able to handle multiple enquiries and deadlines in a fast-paced environment.
• Fluent professional English, spoken and written; additional languages are an advantage.
• Proficiency in MS Office and experience with hotel sales, events or CRM systems are preferred.