Sales Executive

Emirates Logistics L.L.C
Dubai
AED 50,000 - 90,000
Job description
Roles and responsibilities

1. Communication Skills

  • Verbal Communication: Strong ability to communicate clearly and persuasively, whether on the phone, in-person, or through digital channels.
  • Written Communication: Crafting professional emails, proposals, and reports that are concise, persuasive, and tailored to the client.
  • Active Listening: Being able to listen attentively to customer needs, concerns, and preferences to offer tailored solutions.

2. Product Knowledge

  • In-Depth Understanding: Thorough knowledge of the products or services being sold, including features, benefits, and potential drawbacks.
  • Industry Awareness: Keeping up-to-date with industry trends, competitor offerings, and emerging market needs to position the product effectively.
  • Demonstrating the Product: Ability to give product demonstrations and explain the value to the customer, either in person or via virtual presentations.

3. Negotiation Skills

  • Closing Deals: Persuasively guiding customers to make purchasing decisions, negotiating pricing, terms, and closing agreements.
  • Handling Objections: Responding to customer concerns and overcoming objections with tact and professionalism, ensuring that both parties feel satisfied.
  • Finding Win-Win Solutions: Ensuring both the customer's needs and the company's objectives are met during the negotiation process.

4. Customer Relationship Management

  • Building Relationships: Developing long-term relationships with clients, maintaining regular communication, and ensuring customer satisfaction.
  • CRM Software: Familiarity with Customer Relationship Management (CRM) systems like Salesforce, HubSpot, or others to track interactions, sales leads, and follow-ups.
  • Customer Retention: Keeping existing clients satisfied and nurturing repeat business by providing excellent service and follow-up.

5. Sales Planning and Strategy

  • Setting Targets: Establishing personal and team sales goals, working towards meeting or exceeding quotas, and maintaining motivation.
  • Sales Strategy: Developing sales strategies to reach new customers, entering new markets, or upselling to existing clients.
  • Market Research: Analyzing market trends, customer behavior, and competitor activities to adjust sales strategies accordingly.

6. Time Management

  • Prioritizing Tasks: Managing multiple client accounts and tasks, ensuring high-priority prospects or leads are followed up with promptly.
  • Meeting Deadlines: Ensuring that sales goals and deadlines are met, organizing meetings, calls, and follow-ups in a structured manner.

7. Problem-Solving

  • Identifying Solutions: Quickly identifying and resolving customer issues, whether related to product concerns, pricing, or delivery.
  • Creative Thinking: Coming up with innovative ways to meet customer needs or adapt to new sales challenges.

8. Persuasion & Influence

  • Convincing Customers: Using persuasive techniques to influence customers and lead them toward making a purchasing decision.
  • Building Trust: Establishing credibility and trust with potential clients, ensuring they feel confident in their decision to purchase from you.

Desired candidate profile

A Sales Executive is responsible for driving sales and promoting products or services to potential customers. They play a key role in building relationships, understanding customer needs, and meeting sales targets. Here are the essential skills and responsibilities of a Sales Executive:

  • Minimum work experience: Entry Level
  • Minimum Education Level: Bachelors Degree
  • Skills:
    • Extrovert & Enthusiastic in attitude
    • Progressive & Strategic thinker
    • Enjoy Sales and marketing
    • Familiarity with UAE markets
    • UAE driving License

Description:

  1. Market Research and survey
  2. Identifying Clients & Markets
  3. Arranging appointments & meeting Potential Customers
  4. Presentation and Negotiation
  5. Revenue Generation
  6. Closing of deal
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