Sales Engineer - Modernization

KONE Middle East UAE; Dubai; On-site; AED 150,000 - 200,000; Full time

Job summary

A leading elevator and escalator solutions provider is seeking an experienced Sales Engineer to join their team in Dubai. The role involves developing customer relationships, managing sales opportunities, and ensuring customer satisfaction. Candidates must have a Bachelor's degree, at least 5 years of experience in Modernization Sales, and strong communication skills in English. UAE experience is mandatory.

Benefits

Healthy work-life balance

Opportunities for career growth

Supportive and collaborative culture

Qualifications

• Minimum 5 years of Modernization Sales experience.
• Motivated, goal-oriented, organized.
• Excellent English communication skills.
• UAE experience is mandatory.

Responsibilities

• Proactively seek new sales opportunities.
• Manage customer relationships and resolve complaints.
• Ensure CRM is updated with leads and tasks.

Skills

Customer relationship management

Sales strategy development

Customer service orientation

Negotiation skills

Presentation skills

Education

Bachelor's Degree in a related field

Job description

Certified as a Top Employer in the UAE, Qatar, KSA, and Oman, KONE is dedicated to creating a better world of work through excellent people practices.

We are committed to fostering a great work culture and inspiring the highest standards of quality and efficiency by putting our people first and creating a workplace that nurtures collaboration, diversity, growth, and wellbeing.

KONE Middle East & Africa (KMEA) is embarking on an exciting growth phase, establishing a presence in 12 countries and over 60 regional distributor markets. Modernization Sales is a strategic priority to support our growth plans.

We are seeking an energetic and enthusiastic Sales Engineer for our Modernization business based in Dubai, UAE. In this role, you will develop mutually beneficial relationships between KONE and strategically important customers, proactively generate opportunities beyond our current customer base, identify solutions, and develop processes that add value.

This is a unique opportunity to join a team of professionals focused on sales development strategies and best practices. If you believe you can add significant value to this role, we encourage you to apply.

Responsibilities include:

• Proactively seek new opportunities and develop customer relationships
• Ensure customer satisfaction and resolve complaints
• Maintain customer and contact information
• Manage leads, opportunities, orders, and contracts to meet sales targets
• Identify customer needs and match them with KONE solutions
• Pricing using approved tendering tools
• Keep CRM updated with opportunities, tasks, and visits

Qualifications:

• Bachelor's Degree in a related field
• Minimum 5 years of Modernization Sales experience
• Motivated, goal-oriented, organized, with high customer service orientation
• Ability to interpret customer needs
• Proven sales track record and customer focus
• Excellent English communication, presentation, and negotiation skills
• UAE experience is mandatory

At KONE, we foster an innovative and collaborative culture, valuing each individual's contributions. We prioritize employee engagement, participation, and sharing of ideas. Sustainability, ethical business practices, trust, and respect are core to our culture. We offer diverse opportunities to help you achieve your career and personal goals while maintaining a healthy work-life balance.