Sales Engineer - Modernization

279 KONE Middle East UAE; Dubai; On-site; AED 80,000 - 120,000; Full time

Job summary

An established industry player is seeking an energetic Sales Engineer for their Modernization business in Dubai. This role offers a unique opportunity to cultivate strategic relationships with customers, drive sales strategies, and enhance customer satisfaction. The ideal candidate will have a strong background in sales, excellent communication skills, and a passion for delivering value to clients. Join a dynamic team that prioritizes collaboration and personal growth, and contribute to the exciting growth phase of the company in the region. If you're ready to make a significant impact, this opportunity is perfect for you.

Qualifications

• 5+ years of experience in Modernization Sales required.
• Strong customer service orientation and excellent communication skills.

Responsibilities

• Proactively hunt for new opportunities and develop customer relationships.
• Ensure customer satisfaction and solve complaints effectively.
• Accountable for leads, opportunities, and contracts to meet sales targets.

Skills

Customer Relationship Management

Sales Strategy Development

Problem Solving

Negotiation Skills

Communication Skills

Education

Bachelor's Degree in a related field

Tools

CRM Software

Tendering Tools

Job description

Certified as a Top Employer for UAE, Qatar, KSA, and Oman; KONE is dedicated to a better world of work and exhibits this through excellent people practices.

We are committed to fostering a great work culture and inspiring the highest standards of quality and efficiency from the team, putting our people first and creating a workplace that nurtures collaboration, diversity, growth, and well-being.

KONE Middle East & Africa (KMEA) is embarking upon an exciting growth phase through a direct presence in 12 countries and more than 60 regional distributor markets. Modernization Sales are considered a strategic priority for our Business to complement our growth plans.

We are looking for an energetic and enthusiastic Sales Engineer for our Modernization business to be based in our Dubai, UAE office. In this role, you will lead and develop mutually beneficial relationships between KONE and customers that are strategic or nationally / locally important. You will proactively generate opportunities from outside the current customer base, identify solutions, and develop processes that add value to our customers.

This is a unique opportunity to join a team of professionals who strive to drive offering and sales development strategies and share best practices. If you feel you have what it takes and can add significant value to this role and department, then apply for this exciting opportunity!

Responsibilities:

1. Proactively hunt for new opportunities and develop customer relationships.
2. Ensure customer satisfaction and solve complaints with the rest of the KONE team.
3. Document and maintain the customer and contact information.
4. Accountable for leads, opportunities, orders, and contracts to meet the sales budget and pricing targets, including proactively generating opportunities from outside the current customer base.
5. Accountable for identifying customer needs and matching KONE’s solutions to those needs.
6. Responsible for pricing using the approved tendering tools.
7. Maintain full information of opportunities, tasks, and visits, while keeping CRM up to date.

Minimum Requirements:

1. Bachelor's Degree in any related field.
2. Minimum 5 years of experience in Modernization Sales.
3. Highly motivated, goal-oriented, diligent, organized self-starter with a strong orientation towards customer service.
4. Ability to interpret and analyze customer needs.
5. Passion for sales, with a proven track record and a strong customer focus.
6. Excellent English communication, presentation, and negotiation skills.