Sales Engineer (Dubai)

Rapyd; Dubai; On-site; USD 60,000 - 100,000; Full time

Job summary

Join a forward-thinking company as a Sales Engineer, where you'll be part of a global team dedicated to creating seamless integrations in the fintech space. This role involves collaborating with Product and Engineering teams to shape the product roadmap based on client needs. You'll be responsible for creating personalized technical sales presentations and representing the company at conferences. With a strong emphasis on client empathy and technical expertise, this position offers the chance to make a significant impact in a rapidly evolving industry. If you're ready to take your career to new heights, this opportunity is perfect for you.

Qualifications

• 3-5 years experience in a client-facing role as a Sales Engineer or similar.
• Experience in API-based integration and technical documentation required.

Responsibilities

• Delivering end-to-end integrations and creating technical sales presentations.
• Monitoring technical performance metrics and gathering integration information.

Skills

Client-facing role experience

API-based integration

Technical writing

Project management

Client and partner empathy

Web services

System debugging

Log analysis

Fluent English

Education

Bachelor’s degree in Engineering

Relevant technical discipline

Tools

SQL

Kibana

Postman

AWS

Jira

Confluence

Job description

Rapyd has unified payments, payouts and fintech on one worldwide platform, and we’re assembling the world’s best team to liberate global commerce. With offices in Tel Aviv, Amsterdam, Singapore, Iceland, London, Dubai, Hong Kong, and the U.S., the opportunities at Rapyd are limitless.

We believe in straight talk, quick decisions, strong execution and elegant solutions. Rapyd is where hard work pays off and careers take off. Join us and let’s build the future of fintech together.

Get the tools to grow globally at www.rapyd.net. Follow: Blog, Insta, LinkedIn, Twitter

As a Sales Engineer, you will be responsible for:

• Be part of a global team of Sales Engineers.
• Delivering great end-to-end integrations, working in tandem with Product, Engineering and informing the product roadmap based on our clients’ needs.
• Gathering information, defining, and documenting integration plans.
• Partner success - working across our cross-functional team.
• Creating and delivering personalized technical sales presentations.
• Evangelizing the product and our network in the technical community.
• Face-to-face representation at partners and conferences.
• Monitoring technical performance metrics as the client ramps up.

Requirements

• 3-5 years experience in a client-facing role as a Sales Engineer, Customer Success, Support or in Professional Services.
• Experience within the payments or banking industry is a big plus.
• Must have experience in API-based integration, web services, system debugging, and log analysis.
• Must have great technical writing and a clear documentation style.
• Must have ample client and partner empathy.
• SQL, Kibana and Postman (or similar) experience are a must.
• AWS or cloud provider dashboards, Jira & Confluence experience is an advantage.
• Strong project management experience.
• Bachelor’s degree in Engineering, or relevant technical discipline, or comparable professional experience.
• Must be ready and willing to travel.
• Dynamic working hours.
• Fluent English - Must.

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