Sales Engineer - Arabic Speaker

Matching Professionals with Opportunities

Mohamed Abdulrahman Al-Bahar founded in 1937, is a leading business house in the Arabian Gulf with a vision to become the number one provider of customer value in construction equipment, energy and transportation, and materials handling industry.

Al-Bahar is dealers of Cat machinery, heavy equipment and power systems for a wide variety of applications, including earthmoving, building and construction, mining, road making construction, demolition, waste and scrap handling, electric power generation, marine propulsion etc.

With more than 2,000 committed employees, Al-Bahar offers a highly engaging and supportive work environment in a culture that values, recognizes and rewards quality performance.

Our Human Resources Critical Success Factors are:

Continue to build and strengthen intellectual capital by hiring and retaining quality people, rewarding performance, and providing them with growth opportunities.

Job Overview

Responsible for selling products (construction/heavy machinery) to achieve targets in terms of quantity and value, whilst maintaining the highest level of customer satisfaction.

Job Responsibilities

• Achieve individual financial targets (unit sales, revenue and gross profits).
• Execute agreed business plan to ensure the Company achieves its sales and market share targets.
• Develop a good knowledge of customers’ needs and their buying behaviors to support customers and provide appropriate solutions.
• Attend to customer concerns/problems and ensure they are resolved amicably, in a timely and professional manner.
• Develop and maintain excellent relationships with all customers.
• Create product awareness and arrange/conduct customer presentations and product demonstrations to improve sales opportunities in deals closure.
• Keep updated on competitors' activities and provide timely feedback to Manager to support development of marketing strategy.
• Promote and conduct business in a professional manner to protect the integrity of Caterpillar brands and Al-Bahar image.
• Develop individual sales plan (unit sales, revenue, gross profit, participation, closure, etc.) with Account Manager.
• Support execution and achievement of Department objectives and action plans.
• Use the CRM system to create/manage activities, business opportunities, as per CRM business rules and conventions.
• Ensure the quality and timeliness of quoting, invoicing and product delivery.
• Develop individual call plan with the Manager and ensure its timely execution.
• Complete the “won” and “lost” Sales Reports in a timely manner, ensuring data quality.
• Provide periodical reports to the Manager to apprise him on the business environment.
• Keep up to date with new products and support department on NPI activities.
• Assist in planning and managing participation in trade shows and exhibitions to maximize market coverage.
• Ensure accurate and timely updates of DBS customer database.
• Assist the Accounts Department in collection of receivables where needed.
• Communicate well with peers and other employees and develop strong synergy with Product Support and Service employees.
• Participate in departmental meetings to discuss plans, progress and market opportunities.
• Ensure full compliance and adherence to all company policies and procedures.

Qualifications and Experience

• Bachelor’s degree in Mechanical/Electrical/Industrial Engineering.
• 2-4 years relevant experience preferably within the construction machinery industry.