Sales Engineer | alfanar Electric

alfanar; Dubai; On-site; AED 156,000 - 257,000; Full time

Job summary

alfanar is seeking a skilled professional to manage inquiries and tenders, prepare technical documentation, and coordinate materials to support project delivery in the UAE.

The ideal candidate holds a Bachelor Degree in Electrical Engineering with 4–6 years of relevant experience in sales support, tendering, and customer collaboration. Based in Dubai, you will work with internal teams to ensure timely responses and strong client relationships across the region.

Qualifications

• Bachelor Degree in Electrical Engineering is required.
• 4–6 years of experience in sales support, tendering, or related roles.
• Strong communication and client-management skills.

Responsibilities

• Handle inquiries and tenders efficiently and accurately.
• Prepare technical documents and submittals.
• Coordinate materials and support project delivery.
• Monitor market trends and report findings to management.
• Provide technical support and liaise with customers.

Skills

Sales forecasting

Promotions

Trend analysis

Presentations

Technical support

Sales tools

Education

Bachelor Degree in Electrical Engineering

Job description

Requisition ID:27625

Cityalfanar ElC UAE

Group overview:

Headquartered in Riyadh, Saudi Arabia, we operate construction and manufacturing businesses, design & development centers and a host of facilities in the Middle East and other countries.

alfanar is involved in:

• Electrical, Electromechanical and Civil Engineering Construction
• Manufacturing and Marketing Electrical Construction Products
• Allied Engineering Services

Our Main Divisions:

• alfanar electric
• alfanar Construction
• alfanar Building Systems

alfanar electric

alfanar electric is the industrial arm of alfanar, manufacturing a variety of low, medium and high voltage electrical construction products.

• Riyadh and Jubail, Saudi Arabia
• Dubai, UAE
• London, UK

alfanar has a development and engineering center in Chennai, India.

Industrial Complex, Riyadh

The center of alfanar’s industrial activities is alfanar Industrial Complex situated in the Third Industrial Zone on Al-Kharj Road, Riyadh.

Spread across 700,000 square meters, the Complex houses alfanar’s facilities.

The Complex has a comprehensive infrastructure including a data and communication center as well as a commercial zone.

Job Purpose

Responsible for managing inquiries and tenders, preparing technical documentation, and coordinating materials to enhance the company’s competitive edge. This role involves monitoring market trends, providing engineering support, and building strong customer relationships to maximize project success and satisfaction.

Key Accountability Areas

Efficient Inquiry and Tender Management:

• Supervise and track all incoming inquiries and tenders efficiently.
• Provide optimal responses to customers.

Supportive Documents and Samples Preparation:

• Prepare supportive documents, samples, and submittals.
• Deliver them to customers to enhance alfanar's chances.

Material Preparation and Coordination:

• Collaborate with the department’s coordinator/Demand Planning to prepare required materials.
• Ensure timely delivery of materials to customers.

Competitor Monitoring and Reporting:

• Monitor and analyse competitors’ activities.
• Report findings to sales management.

Market Presence and Technical Support:

• Coordinate technical meetings and seminars.
• Provide technical support to increase alfanar's awareness and presence in the market.
• Collaborate with related parties for successful execution.

Reporting and Customer Management:

• Generate effective and timely reports for management.
• Manage customers in a professional manner.

Project Identification and Follow-up:

• Identify and track all related projects.
• Conduct close follow-ups to maximize project realization.

Customer Satisfaction and Payment Management:

• Follow-up on customer satisfaction levels (number of highly satisfied customers).
• Collect payments promptly to prevent overdue payments (Maintain zero over-dues).

Data Management and Forecasting:

• Update and maintain the database for all projects through C4C.
• Avoid inaccurate forecasts that may lead to financial costs associated with projected stock.

Role Accountability

HR Proficiency

• Training of sub-ordinates and forming a team to get the work effectively achieved.
• Provide leadership, coaching, and direction to subordinates in all aspects of their work.
• Delegate sub-ordinates in each respective assignment.
• Ensures fair distribution of tasks to maintain morale, motivation of subordinates.

Delivery

• Perform the planned activities to meet the operational and development targets as per delivery schedules.
• Utilise resources effectively to achieve objectives within efficient cost and time.
• Provide a periodic report formatted by detailing the deviation and execution of planned tasks.

Problem-solving

• Resolve any related problems arise and elevate any complex operational issues.

Quality

• Ensure quality requirements to develop effective quality control and processes including specifications for products or processes or related activities.
• Business Process Improvements (Effectiveness)
• Coordinate well-defined written systems, policies, procedures, and seeking automations opportunities as much as possible.

Compliance

• Comply to related policy & procedures and work instructions.

Safety

• Ensure compliance of relevant safety, quality, and environmental management procedures and controls within defined area of work activity to guarantee safety, legislative compliance, and delivery of high-quality products/services.

Academic Qualification

Bachelor Degree in Electrical Engineering

Work Experience

4 to 6 Years

Technical / Functional Competencies

• Sales Forecasting
• Sales Promotions
• Sales Trend Analysis
• Sales Presentations
• Sales Technical Support
• Sales Tools