Sales Development Representative ( Arabic Speaker )

ZIWO; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

ZIWO, a leading Cloud Contact Center Solution provider, seeks a driven Sales Development Representative to join their Dubai office. In this role, you will identify and qualify leads, generate interest in the platform, and collaborate with the sales team to enhance the sales pipeline. The position offers a dynamic work environment and opportunities for career growth.

Benefits

Competitive salary and benefits

Dynamic and collaborative work environment

Career development opportunities

Qualifications

• 1-3 years of experience in outbound SDR or inside sales roles.
• Excellent communication skills to engage potential clients.
• Ability to work in a fast-paced sales environment.

Responsibilities

• Identify and engage outbound prospects across GCC markets.
• Qualify leads and maintain accurate lead tracking in CRM.
• Schedule meetings for the Account Executive team.

Skills

Communication

Lead Generation

Outbound Sales

CRM Familiarity

Fluency in English

Fluency in Arabic

Education

Bachelor’s degree in Business or Marketing

Tools

CRM Tools

Job description

Sales Development Representative (SDR)

Location: Dubai Internet City, Dubai, UAE | Type: Full-time | Department: Sales Team / Revenue Department | Work Setup: Onsite

About ZIWO

ZIWO is the leading Cloud Contact Center Solution in the GCC, helping successful companies reach their customers from anywhere with a single interface that brings value to every conversation.

As a fast-growing B2B SaaS startup, we’re building the future of customer experience. Our all-in-one cloud solution enables voice, messaging, and CRM integrations for forward-thinking companies across the Middle East and beyond. With a global team of 80+ people, ZIWO is the tech company where innovation meets impact.

About The Role

We are looking for a driven and high-energy Sales Development Representative (SDR) to join our Dubai office. In this role, you will be on the front lines of our sales process, responsible for identifying, engaging, and qualifying outbound leads to fuel our sales pipeline.

What You’ll Be Doing

• Research and identify ideal outbound prospects across target markets in the GCC
• Engage potential clients via cold outreach to generate interest in ZIWO’s platform
• Qualify business needs, pain points, and timing to determine sales readiness
• Schedule qualified meetings and hand them off to the Account Executive team
• Maintain accurate activity records and lead tracking in CRM
• Collaborate closely with sales and marketing to iterate on messaging and targeting strategies
  
  

What You Bring

• Bachelor’s degree in Business, Marketing, or a related field
• 1–3 years of experience in outbound SDR, lead generation, or inside sales roles
• Fluent in English and Arabic (required)
• Excellent communication skills and the ability to spark conversations with new contacts
• Familiarity with outbound tools and CRMs
• Resilient, self-motivated, and comfortable working in a fast-paced, goal-driven environment
  
  

Why Join ZIWO

• Competitive salary and benefits
• Dynamic and collaborative work environment
• Work alongside top-performing teams
• Be part of a tech company revolutionizing customer communications in the MENA region
• Clear career development and growth opportunities
  
  

ZIWO is an equal opportunity employer. We value diversity and believe it drives innovation. We welcome candidates from all backgrounds.