Sales Development Representative

Creatio; Dubai; On-site; USD 40,000 - 60,000; Full time

Job summary

A leading company in low-code automation and CRM seeks a Sales Development Representative in Dubai. This role focuses on lead generation, market research, and collaboration with sales teams to drive revenue. Ideal candidates will have 1-3 years of sales experience, fluency in English and Arabic, and strong communication skills.

Benefits

Medical insurance options

Competitive pay

Collaborative environment

Vibrant corporate life with events

Qualifications

• 1-3 years in an SDR or related sales role, ideally within B2B SaaS, CRM or automation software.
• Fluency in English and Arabic.

Responsibilities

• Proactively engage with prospective clients and generate interest in products.
• Understand competitive landscape and identify target industry segments.
• Maintain accurate records of activities in the CRM.

Skills

Communication

Prospecting Techniques

Analytical Mindset

Time Management

Strategic Thinking

Job description

The Opportunity:
The Sales Development Representative at Creatio is responsible for identifying and nurturing leads, prospecting for new opportunities, and setting the stage for strong client relationships in the low-code automation and CRM market. This role is critical in supporting Creatio s sales pipeline by qualifying leads, collaborating closely with the sales team, and acting as a bridge between marketing initiatives and revenue generation.
The role is based in Dubai (UAE).
Responsibilities:
• Lead Generation & Prospecting: Proactively engage with prospective clients, identify and qualify sales opportunities, and generate interest in Creatio s products.
• Market Research & Intelligence: Understand the competitive landscape, identify target industry segments, and stay informed of industry trends in CRM and low-code automation.
• Collaboration with Sales & Marketing: Partner with sales executives to strategize on lead quality and conversion, ensuring a seamless hand-off for qualified opportunities.
• Pipeline Managemen t: Maintain accurate records of activities in the CRM, manage lead and account data, and monitor progress against sales metrics.
• Outbound Campaigns: Develop personalized email, phone, and LinkedIn outreach to effectively engage prospects and build a strong pipeline.
• Performance Optimization: Continuously refine outreach techniques and adopt best practices to enhance prospecting success.
Desired Skills and Experience:
• 1-3 years in an SDR or related sales role, ideally within B2B SaaS, CRM or automation software.
• Fluency in English and Arabic.
Key Skills
• Communication & Interpersonal Skills: Excellent written and verbal communication skills to effectively engage C-level executives and decision-makers.
• Prospecting Techniques: Skilled in cold calling, email campaigns, and leveraging social media platforms like LinkedIn for prospecting.
• Analytical Mindset: Ability to analyze data, evaluate prospect engagement metrics, and adjust strategies based on insights.
• Time Management & Organizational Skills: Proven ability to handle multiple accounts, leads, and follow-ups simultaneously.
• Strategic Thinking: Ability to understand client needs and pain points, positioning Creatio s value proposition effectively.
Personal Attributes
• Customer-Centric Mindset: Empathetic, with a focus on understanding the customer s perspective and building rapport.
• Self-Motivated & Goal-Oriented: Demonstrates a drive for success, with resilience and an entrepreneurial spirit to pursue and achieve challenging targets.
• Adaptability: Comfortable in a fast-paced, evolving environment, with a positive attitude toward learning and adapting to new tools and approaches.
• Team Player: Strong sense of collaboration and willingness to share insights with the team to improve overall performance.
What you should expect from us:
• The award-winning product (a Leader in Gartner Quadrants) to be proud of;
• Focus on making our clients successful (NPS score 36%).
• Dedicated leadership with open doors.
• Steady stream of inbound leads (though we expect you to generate your own leads as well).
• Collaborative environment where everybody is happy to help.
• A remote-first hybrid model: while giving plenty of space for concentration and personal working habits, we encourage regular meetings in one of our five hubs worldwide;
• Culture of genuine care, ownership, dedication, and high standards (learn more here );
• A vibrant corporate life: enjoy the opportunity to explore your teammates' cultures in online and offline events, participate in sports competitions, enjoy art master classes, and create your new favorite memories at our parties;
• Caring for your health: Creatio offers several options for medical insurance together with our medical partner;
• Creatio offers all team members competitive pay;

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