Sales Development Representative

Verint; Dubai; On-site; AED 80,000 - 100,000; Full time

Job summary

A leading software solutions company in Dubai is hiring a Sales Development Representative to support sales goals. The role involves identifying leads, engaging decision-makers, and qualifying opportunities for the company’s products. Candidates must be fluent in English and Arabic, have I.T. and prospecting experience, and be proficient in using CRM platforms like Salesforce. This position offers a chance to drive demand and be part of a growing business development team.

Qualifications

• Experience in a software-related business or contact center environment.
• Drive demand for solutions through outbound activities.
• Ability to create opportunities matching prospect needs.

Responsibilities

• Identify qualified leads and opportunities for Verint solutions.
• Build lead lists and profile targeted accounts.
• Maintain accurate information in Salesforce.

Skills

Fluent in English

Fluent in Arabic

Prospecting Experience

Strong work ethic

Telephone communication

Written communication

Tools

Salesforce

ZoomInfo

Job description

Role Purpose

This role is instrumental in the support of Verint’s sales goals. The role’s focus is to work as part of Verint’s growing Business Development team, to be responsible for identifying and developing new opportunities for the sales teams to pursue in a specified region or country. The contacts will range from business unit executives and decision makers to technical individuals.

The Sales Development Representative drives demand for Verint’s products and solutions in a variety of ways, including hunting out relevant personas and engaging in direct outbound activities using platforms like LinkedIn, ZoomInfo to drive new business; researching intent data and following up by calling; emailing; and qualifying.

Effective CRM (Salesforce) use is paramount to the success of the role and the enablement of Sales development.

The role will be a first line for explaining Verint’s proposition, the solutions and the business benefits they bring. This role will have the ability to create opportunities and match the needs of the prospect to Verint’s product portfolio.

Responsibilities:

• Against defined goals and segmentation, the role should, through business discussions, identify qualified leads and opportunities for the range of Verint solutions.
• This will include building the lead list, profiling targeted accounts, discussions with decision-makers and influencers and ultimately qualifying the requirement to Verint’s strict criteria.
• Use telephone, email, LinkedIn, social Media platforms and ZoomInfo to create both new contacts, leads and pipeline.
• Work defined lists and Campaigns as outlined by the Business Development Manager.
• Maintain up to date and accurate information in SFDC
• Submit accurate and thorough process reports to management as and when required

Essential:

• Fluent in English and Arabic
• I.T. background, with experience of working in software related business or contact centre environment
• Prospecting Experience.
• A highly driven, proven oral and written communicator with strong work ethic and telephone manner.
• SaaS experience.

Desirable:

• Solid understanding of contact center software and applications
• Salesforce experience desirable
• CcaaS solutions