Sales Coordinator (UAE National)

talabat; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading company in the food delivery sector is looking for a Sales Coordinator. You will manage relationships with partner restaurants, ensure service quality, and resolve issues, while coordinating with various departments. Ideal candidates should hold a relevant Bachelor's Degree and possess strong interpersonal skills. Training will be provided for specific technical systems used.

Qualifications

• Must possess a UAE Family Book.
• Knowledge of CRM systems.
• Ability to meet deadlines and adapt to flexible working hours.

Responsibilities

• Coordinate with various departments for sales-related matters.
• Respond to partner restaurant queries and manage operational issues.
• Prepare periodic reports on contract delivery and pickup.

Skills

Presentation Skills

Interpersonal Skills

Communication Skills

Customer Service

Problem Solving

Negotiation Skills

Education

Bachelor’s Degree in relevant field

Tools

MS Office

Excel

CRM systems

Job description

Job Description

Coordinate and collaborate with other departments for sales-related matters (Marketing, Operations, and Finance).

• Act as a first point of contact and respond promptly to partner restaurant queries or complaints via calls and emails when Sales Representatives are unavailable, and delegate tasks to the appropriate Sales Representatives.
• Upload and update restaurant information online in a timely manner.
• Set up and configure systems for new partners, conduct training, and resolve system issues from the vendor or partner side.
• Monitor and update the status of closed restaurants.
• Collect and document restaurant contracts and amendments, manage contract filing and other sales-related data.
• Prepare periodic reports on contract delivery and pickup.
• Manage the quality of partner accounts, ensure ongoing relationships, and resolve operational issues between partner restaurants and users.
• Assist in programming and replacing GPRS printers, and train restaurant and call center personnel on transmission systems (GPRS, Pigeon software).

Maintain accurate records of all sales and prospecting activities, including:

• Follow-up activities
• Transmission method reports
• Contract delivery and pickup acknowledgments

Qualifications

• Bachelor’s Degree in relevant field
• MS Office and Excel Certification
• Must possess a UAE Family Book.
• Knowledge of CRM systems
• Strong presentation, interpersonal, communication (written and verbal), customer service, problem-solving, and negotiation skills
• Ability to meet deadlines and adapt to flexible working hours
• Ability to build and maintain good relationships with clients