Sales Coordinator - Groups

Four Seasons Hotels and Resorts; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A luxury hotel chain in Dubai is seeking a Sales Coordinator to assist the Director of Sales and Sales Managers in administrative tasks and client interactions. The ideal candidate will excel in communication and organizational skills, managing multiple priorities efficiently. Benefits include competitive salary, accommodation, and training programs.

Benefits

Competitive tax-free salary

End of service gratuity

Complimentary accommodation

Vibrant fitness facilities

Paid annual leave

Learning & Development Programs

Qualifications

• Ability to work efficiently in a fast-paced environment.
• Proactive approach to tasks and projects.
• Capability to manage multiple projects under pressure.

Responsibilities

• Support Sales Managers with administrative tasks.
• Handle incoming client requests and calls.
• Maintain Golden Sales & Catering accounts.

Skills

Excellent communication

Organizational skills

Customer service-oriented

Proficient in MS Word and Excel

Ability to multitask

Tools

Salesforce

Opera

Golden Sales & Catering

Job description

About Four Seasons :

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location :

The Four Seasons Resort Dubai at Jumeirah Beach with its unparalleled location, fresh approach to luxury and legendary personalized service, has exceeded the high expectations in the ultra- competitive Dubai market. At Four Seasons we believe that our most important asset is our team of employees. The Four Seasons has a tremendous commitment to the development and training of all employees. We ensure that the best packages and finest management structure are in place to guarantee a stable environment in which development is second nature for our employees. Successful Four Seasons candidates will be offered once- in-a- lifetime opportunity rich in personal and professional growth. Four Seasons Dubai at Jumeirah Beach includes five outlets options - from the beachfront Sea Fu restaurant to the rooftop Mercury Lounge, and it includes 237 Dubai luxury hotel rooms – including 49 suites – subtle Arabic design motifs blend with cool, contemporary style, featuring soft backgrounds of blue or green. Dubai is the second largest of the seven Emirates that make up the United Arab Emirates, Dubai is located on the southern shore of the Arabian Gulf. Has a Sub- tropical, arid climate.

What you will do

The sales Coordinator will support the Director of Sales and Sales Managers in the office by providing assistance in all administrative tasks.

Handle incoming requests from clients and hotels, act as primary client contact when Sales Managers are out of the office

Receive and respond to incoming telephone calls in accordance with Four Seasons Standards.

Correspond via email and telephone with clients regarding inquiries, reservations, and hotel requests.

Prepare accurate written correspondence including letters, contracts, reports, and e-mails using MS Word, MS Excel, Golden Sales & Catering and Outlook.

Maintain Golden Sales & Catering accounts, including traces, creating and updating bookings, and systems maintenance.

Complete all weekly / monthly reports (including but not limited to; Forecast, Sales Reports, function room occupancy and availability reports, Accounts lists, etc.) on a timely basis.

Assume responsibility to enforce corporate standards, monitor all activity in Salesforce such asconsistent account input, correct booking information, correct use of the system

Run all month end reports associated with Corporate Month End and complete the month end tracking spreadsheets.

Comply with Four Seasons standards for sales and marketing, while working harmoniously and professionally with co-workers and Planning Committee.

Fielding incoming inquiries and distributing them to the proper recipient.

Managing projects related to sales initiatives such as holiday gifts

The ability to perform other tasks or projects as assigned by hotel management.

What you bring

Excellent communication and organizational skills.

Can work efficiently and effectively in a fast-paced demanding environment.

Works well under pressure, multitasking, and team player

Proactive, organized and customer service-oriented

Take prompt action to begin and accomplish assignments

Work cooperatively with managers and co-workers

Remain calm and professional while working under pressure and handle multiple projects / deadlines

Proficient computer skills (including intermediate to advanced proficiency with MS Word, Excel, PowerPoint, Internet Research, and ideally experience with CRM or other database) necessary to complete sales and marketing support tasks

Preferably knowledge of Opera and Golden Sales Catering / Delphi

Communicate effectively with clients and all levels of management

Manage and prioritize work with minimal supervision

What we offer

Work Authorization.

Competitive tax-free salary and service charge.

End of service gratuity.

Complimentary full board living accommodation in a high quality staff housing.

Vibrant fitness facilities including gym and swimming pool.

Free transportation to and from work.

Medical and life insurance.

Paid annual leave.

Paid home leave tickets.

Social and sporting events.

Learning & Development Programs.

Career opportunities and international transfer.

And more…

Schedule & Hours

6 days per week over 48 working hours.