Sales Coordinator – CIS Markets

Fairmont Hotels & Resorts; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading hotel chain is seeking a Sales Coordinator for CIS Markets to provide administrative and sales support. Responsibilities include managing accounts, preparing contracts, coordinating client visits, and maintaining client relationships. Ideal candidates will have a Bachelor's degree, 1–2 years of relevant experience, and strong communication skills, with proficiency in English and Russian preferred. Competitive package and development opportunities available.

Benefits

Competitive package

Development opportunities

Global brand exposure

Qualifications

• 1–2 years of experience in sales coordination, preferably in hospitality or tourism.
• Strong knowledge of CIS markets and travel trends.
• Russian language proficiency highly preferred.

Responsibilities

• Assist the Director of Sales and Sales Managers in managing accounts.
• Prepare proposals, contracts, and correspondence for clients.
• Coordinate site inspections and client visits.
• Respond promptly to inquiries and follow up on proposals.

Skills

Communication skills

Organizational skills

Client relationship management

Multitasking

Proficiency in English

Knowledge of CIS markets

Proficiency in Microsoft Office

Team-oriented

Education

Bachelor’s degree in Business, Sales, Marketing, or related field

Tools

CRM systems

Job description

Overview

The Sales Coordinator – CIS Markets provides administrative, organizational, and sales support to the CIS Sales team within the Rixos Sales Corporate Office. This role ensures smooth day-to-day operations, effective communication with clients and internal teams, and contributes to achieving sales objectives in the CIS region.

Key Responsibilities

Sales Support

• Assist the Director of Sales and Sales Managers in managing accounts within the CIS markets.
• Prepare proposals, contracts, and official correspondence for clients and partners.
• Maintain and update the customer relationship management (CRM) system with accurate client information, booking details, and activity logs.

Coordination & Administration

• Coordinate site inspections, familiarization trips, and client visits for CIS partners.
• Support the preparation of presentations, reports, and market analyses.
• Handle administrative tasks such as filing, scheduling, travel arrangements, and expense reports.
• Act as a liaison between the CIS Sales team and hotels to ensure effective communication and smooth workflow.

Client Interaction

• Respond promptly to client inquiries, requests for information, and general correspondence.
• Follow up on pending proposals, contracts, and payments to ensure timely closure.
• Support in building and maintaining strong relationships with travel trade partners, tour operators, and corporate clients in the CIS region.

Sales Activities

• Assist in the preparation and participation of trade shows, exhibitions, and roadshows related to the CIS markets.
• Track and report monthly sales activities, revenues, and market trends.
• Support promotional campaigns and marketing initiatives targeted at the CIS region.

Qualifications

• Bachelor’s degree in Business, Sales, Marketing, or a related field.
• Minimum 1–2 years of experience in sales coordination, preferably in hospitality, tourism, or luxury travel.
• Strong knowledge of the CIS markets and travel trends is an advantage.
• Excellent communication skills in English; Russian language proficiency highly preferred.
• Proficient in Microsoft Office (Word, Excel, PowerPoint) and CRM systems.
• Strong organizational skills with attention to detail.
• Ability to multitask, work under pressure, and meet deadlines.
• Positive attitude, team-oriented, and client-focused mindset.

Additional Information

• The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand.
• The ability to challenge the norm and work in an environment that is both creative and rewarding.
• Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.
• A competitive package and plenty of development opportunities.