Sales Coordinator – CIS Markets

RIXOS; Dubai; On-site; AED 146,000 - 221,000; Full time

Job summary

A leading hospitality group in Dubai is seeking a Sales Coordinator to provide administrative and sales support to the CIS Sales team. Key responsibilities include maintaining client relationships, coordinating site visits, and assisting with market analysis. The ideal candidate holds a Bachelor’s degree and has 1–2 years of relevant experience in sales coordination. Proficiency in English and knowledge of Russian is preferred.

Benefits

Competitive package

Development opportunities

International work environment

Qualifications

• 1–2 years of experience in sales coordination, preferably in hospitality.
• Strong knowledge of the CIS markets and travel trends.
• Excellent communication skills in English; Russian highly preferred.

Responsibilities

• Assist the Sales team with client management.
• Coordinate inspections and client visits.
• Respond to client inquiries and maintain relationships.

Skills

Sales coordination

Communication skills

Organizational skills

Customer relationship management

Multitasking

Positive attitude

Education

Bachelor’s degree in Business or a related field

Tools

Microsoft Office

CRM systems

Job description

Overview

The Sales Coordinator – CIS Markets provides administrative, organizational, and sales support to the CIS Sales team within the Rixos Sales Corporate Office. This role ensures smooth day-to-day operations, effective communication with clients and internal teams, and contributes to achieving sales objectives in the CIS region.

Responsibilities

Sales Support

• Assist the Director of Sales and Sales Managers in managing accounts within the CIS markets.
• Prepare proposals, contracts, and official correspondence for clients and partners.
• Maintain and update the customer relationship management (CRM) system with accurate client information, booking details, and activity logs.

Coordination & Administration

• Coordinate site inspections, familiarization trips, and client visits for CIS partners.
• Support the preparation of presentations, reports, and market analyses.
• Handle administrative tasks such as filing, scheduling, travel arrangements, and expense reports.
• Act as a liaison between the CIS Sales team and hotels to ensure effective communication and smooth workflow.

Client Interaction

• Respond promptly to client inquiries, requests for information, and general correspondence.
• Follow up on pending proposals, contracts, and payments to ensure timely closure.
• Support in building and maintaining strong relationships with travel trade partners, tour operators, and corporate clients in the CIS region.

Sales Activities

• Assist in the preparation and participation of trade shows, exhibitions, and roadshows related to the CIS markets.
• Track and report monthly sales activities, revenues, and market trends.
• Support promotional campaigns and marketing initiatives targeted at the CIS region.

Qualifications

• Bachelor’s degree in Business, Sales, Marketing, or a related field.
• Minimum 1–2 years of experience in sales coordination, preferably in hospitality, tourism, or luxury travel.
• Strong knowledge of the CIS markets and travel trends is an advantage.
• Excellent communication skills in English; Russian language proficiency highly preferred.
• Proficient in Microsoft Office (Word, Excel, PowerPoint) and CRM systems.
• Strong organizational skills with attention to detail.
• Ability to multitask, work under pressure, and meet deadlines.
• Positive attitude, team-oriented, and client-focused mindset.

Additional Information

• What awaits you...
• The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand.
• The ability to challenge the norm and work in an environment that is both creative and rewarding.
• Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.
• A competitive package and plenty of development opportunities.