Sales Coordinator | Al-Futtaim Automotive | Electric Mobility

Al-Futtaim; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading diversified business in UAE is looking for a role focused on coordinating vehicle deliveries and ensuring error-free transactions at their Dubai branch. The ideal candidate should possess customer service experience, strong analytical skills, and a bachelor's degree in a relevant field, along with proficiency in SAP and Microsoft Office. Join this dynamic team to enhance customer satisfaction and streamline daily operations.

Qualifications

• Minimum 2 years of experience in a similar role.
• Efficient coordination of day-to-day retail operations activities.

Responsibilities

• Coordinate all vehicle deliveries daily, ensuring vehicle preparation with zero errors.
• Ensure timely and complete documentation for vehicle registration.
• Coordinate with drivers for demo cars readiness for test drives.
• Conduct daily physical and system inventory checks.
• Oversee vehicle display standards for proper presentation.

Skills

Customer service experience

Excellent communication skills

Strong analytical skills

Proficient in Microsoft Office

Education

Bachelor's Degree in Economics, Finance, Engineering

Tools

SAP

Microsoft Office

Excel

Job description

Job Requisition ID : 170828

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions: automotive, financial services, real estate, retail, and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia, and Africa. Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Our entrepreneurship and relentless customer focus enable us to grow and expand, responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration, and integrity, Al-Futtaim Group continues to enrich the lives and aspirations of our customers every day.

Overview of the role :

• The primary focus of the role is to act as the link between various roles in the branch and external service providers such as workshops, drivers, and regulatory agencies to ensure seamless vehicle delivery to customers, while maintaining error-free transaction records of purchases and invoicing at Dubai and Abu Dhabi Electric Mobility branches.

What you will do :

• Coordinate all vehicle deliveries daily, ensuring vehicles are sent for cleaning and servicing, accessories are fitted as per customer specifications, and vehicles are prepared for delivery with zero errors and omissions.
• Ensure timely and complete documentation for vehicle registration, including insurance, number plates, relevant documents, invoicing, sales letters, and gate passes to facilitate a smooth sales process.
• Coordinate with drivers to ensure demo cars are cleaned, fueled, checked, and ready for test drives each day.
• Conduct daily physical and system inventory checks to inform Branch Sales Managers and Sales Executives of available stocks.
• Oversee vehicle display standards at the location to ensure proper presentation.

Required Skills to be successful :

• Customer service experience
• Excellent communication skills
• Strong analytical skills
• Proficient in Microsoft Office

About the Team :

• Reporting to the Sales Manager, working closely with the Sales team and other internal and external stakeholders.

What equips you for the role :

• Bachelor's Degree in Economics, Finance, Engineering, or a related discipline.
• Minimum 2 years of experience in a similar role.
• Proficient in SAP.
• Proficient in Microsoft Office and Excel.
• Efficient coordination of day-to-day retail operations activities.