Sales Coordinator (6 Months Contract)

Rotana Hotels; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading hospitality group in Dubai is seeking a Sales Coordinator to manage the administrative functions of the sales office. You will be responsible for maintaining an organized filing system, preparing correspondence, handling inquiries, and ensuring timely completion of reports. The ideal candidate should be passionate about customer service and able to work efficiently in a pressurized environment.

Responsibilities

• Prepare and type sales team's offer letters and update the sales database system.
• Compose letters, memos, faxes and other mail on behalf of the Director of Sales.
• Maintain a prompt and accurate follow-up system for all correspondences.
• Handle all incoming calls and guest inquiries in the absence of the sales team.
• Ensure that the sales month end report is accomplished and submitted on time.
• Ensure correspondence and offers related to the sales team go out within 24 hours.
• Communicate well at all levels under administrative demands.
• Ensure that all equipment is in proper working order.

Job description

Overview

We are currently seeking for passionate and dynamic Sales professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests. As a Sales Coordinator you are responsible to handle all the administrative requirements of the sales office whereby your role involves maintaining an organized, systematic and updated filing system in order to ensure easy accessibility to required data and avail loss of data from the hardware and will include key responsibilities such as:

Responsibilities

• Prepare and type sales team’s offer letters, update the sales database system and ensure it is reviewed and properly checked before handing it for signature
• Compose letters, memos, faxes and other mail on behalf of the Director of Sales and other executives
• Maintain a prompt and accurate follow up and trace system for all correspondences
• Handle all incoming calls and guest’s inquiries in the absence of the sales team and channel to the concerned if the inquiry requires immediate action
• Ensure that the sales month end report is accomplished and submitted on time
• Ensure that all correspondence and offers related to the sales team goes out within maximum of 24 hours
• Communicate well at all levels dealing with the various administrative demands placed by the pressurized working environment
• Ensure that all equipment is in proper working order and cultivate care for all equipment used