Sales Coordinator

Zohorecruit; United Arab Emirates; On-site; AED 60,000 - 90,000; Full time

Job summary

Dubai, United Arab Emirates - A leading precision machinery solutions provider is seeking a Sales Coordinator. You will streamline sales operations, prepare quotations and proposals, manage client communications, and coordinate with technical and logistics teams to ensure timely dispatch and installation.

Ideal candidates have 2+ years in sales coordination, fluent English and Hindi, a Bachelor’s degree, and strong MS Office skills; GCC/MENA experience is a plus.

Qualifications

• 2+ years in sales coordination, preferably in machinery or jewelry sectors.
• Fluent in English and Hindi (written and spoken).
• Bachelor’s degree required; GCC/MENA experience is a plus.
• Proficient with MS Office; CRM or ERP experience is advantageous.

Responsibilities

• Handle client inquiries, prepare quotations, and oversee order flow.
• Draft product specs and proposals tailored to client needs.
• Maintain records of communications, orders, and follow-ups.
• Coordinate with technical and logistics teams for delivery and installation.
• Generate reports on sales performance and pipeline status.
• Keep CRM up to date with sales activity and client data.
• Assist with bids, presentations, and marketing materials.
• Coordinate pricing, delivery timelines, and inventory with procurement.
• Respond to basic product questions and route complex requests.
• Support demos, trade shows, and client site visits.

Skills

English

Hindi

MS Office

CRM

ERP

Sales coordination

Communication

Teamwork

Education

Bachelor's degree

Tools

CRM software

ERP systems

Job description

Dubai, United Arab Emirates

Black & Grey HR is partnering with a leading provider of precision machinery solutions tailored for the jewelry manufacturing industry. Renowned for their technical innovation and customer-first approach, the company is seeking a Sales Coordinator to streamline their sales operations and enhance customer experience across the region.

This role is ideal for someone organized, proactive, and capable of managing multiple touchpoints across the sales lifecycle—from client interaction to order execution.

Role & Responsibilities:

• Collaborate with the sales team to manage client inquiries, prepare quotations, and oversee the order processing flow.
• Draft and share product specifications and proposals tailored to client requirements.
• Maintain organized records of customer communication, order updates, and follow-ups.
• Coordinate with technical and logistics departments to ensure timely dispatch and installation support.
• Generate periodic reports on sales performance, pipeline status, and customer engagement.
• Keep the CRM database updated with real-time sales activities and customer information.
• Assist in preparing commercial documentation including bids, presentations, and marketing material.
• Work closely with procurement to stay informed about pricing, delivery timelines, and inventory availability.
• Respond to basic product queries and route technical requests to the appropriate teams.
• Support planning and execution of machinery demos, trade shows, and client site visits.

Requirements

• At least 2 years of experience in sales coordination, preferably in machinery, equipment, or jewelry-related sectors.
• Fluency in English and Hindi (spoken and written).
• Bachelor’s degree in any discipline.
• Prior experience in the GCC/MENA region is an advantage.
• Proficient in MS Office (Excel, Word, Outlook); experience with CRM or ERP tools is a plus.
• Strong interpersonal, coordination, and problem-solving abilities.
• Female candidates preferred for this position.
• Self-motivated with the ability to work independently and collaboratively.