A Sales Coordinator plays a crucial role in supporting the sales team by managing administrative tasks, coordinating sales activities, and ensuring smooth communication between clients and internal departments. This position involves handling inquiries, preparing reports, maintaining customer records, and assisting with order processing. The ideal candidate should be highly organized, detail-oriented, and capable of multitasking in a fast-paced environment.
Responsibilities:
Coordinate sales activities and provide administrative support to the sales team.
Manage customer inquiries, ensuring prompt and professional responses.
Maintain accurate sales records, databases, and customer information.
Assist in preparing sales reports, presentations, and forecasts.
Process sales orders, track deliveries, and ensure customer satisfaction.
Support the sales team in scheduling meetings, follow-ups, and client communication.
Collaborate with other departments to ensure smooth sales operations.
Handle documentation related to contracts, invoices, and quotations.
Monitor inventory levels and coordinate with logistics teams for order fulfillment.
Assist in organizing sales events, promotional campaigns, and marketing initiatives.
Requirements:
Bachelor's degree in business administration, sales, or a related field.
Minimum of 2 years of experience in a sales coordination or administrative role.
Excellent communication and organizational skills.
Proficiency in Microsoft Office (Excel, Word, PowerPoint) and CRM software.
Ability to handle multiple tasks efficiently and meet deadlines.
Strong attention to detail and accuracy in data management.
Customer-oriented mindset with problem-solving abilities.
Fluency in English; knowledge of Arabic is an advantage.