Sales Coordinator

Element Consultancy; Sharjah; On-site; AED 120,000 - 200,000; Full time

Job summary

A consulting firm in Sharjah is seeking a Sales Coordinator to manage sales operations and facilitate communication between clients and internal teams. The ideal candidate should have relevant experience, strong communication skills, and proficiency in MS Office, with an advantage for knowledge in ERP/CRM tools. This role is crucial for optimizing order fulfillment and enhancing sales performance.

Qualifications

• Familiarity with mechanical engineering principles is advantageous.
• Experience in the manufacturing industry preferred.
• Ability to manage multiple tasks efficiently.

Responsibilities

• Oversee sales operations and assist the team.
• Interact with clients to comprehend their needs.
• Support the management of sales orders and delivery schedules.
• Coordinate with internal departments for order fulfillment.
• Maintain customer databases and sales records.
• Prepare reports and analyze sales performance.

Skills

Organizational abilities

Customer service commitment

Communication skills

Interpersonal skills

Problem-solving abilities

Attention to detail

Education

Background in Mechanical Engineering

2+ years of experience

Tools

MS Office

SAP

Odoo

Zoho CRM

Job description

As a Sales Coordinator, your role will involve managing sales operations, facilitating effective communication between clients and internal teams, and supporting the company's overall growth. The ideal candidate should possess excellent organizational abilities, a proactive approach, and a strong commitment to providing outstanding customer service.

Key Responsibilities

• Oversee sales operations and provide administrative assistance to the team.
• Interact with clients to understand their requirements, share product details, and address inquiries.
• Support the creation and management of quotations, sales orders, and delivery schedules.
• Coordinate with internal departments, such as production and logistics, to ensure accurate and timely order fulfillment.
• Maintain and update customer databases, sales records, and relevant documentation.
• Prepare reports and analyze sales performance and customer feedback.
• Track market trends and competitor activities to assist in strategic planning.
  
  

Qualifications And Skills

• A background in Mechanical Engineering or a related field is beneficial but not mandatory.
• 2+ years of relevant experience is preferred in a similar role, preferably in the manufacturing industry.
• Familiarity with mechanical engineering principles or related technical knowledge is an added advantage.
• Strong communication and interpersonal skills.
• Proficiency in MS Office applications, with experience in SAP, Odoo, Zoho CRM, or other ERP/CRM software being a plus.
• Ability to manage multiple tasks, set priorities, and perform efficiently in a fast-paced environment.
• Excellent problem-solving abilities and keen attention to detail.