Sales Coordinator

2XL Home; Sharjah; On-site; AED 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Sales Administrator to join their dynamic team. In this pivotal role, you will be responsible for managing sales administration, supporting the sales team, and ensuring excellent customer service. Your contributions will help streamline operations and enhance customer satisfaction. If you are a proactive individual with a Bachelor's degree and a passion for sales in the retail industry, this is an exciting opportunity to grow your career in a collaborative environment.

Qualifications

• Bachelor's degree in Marketing or Business Administration required.
• 2-3 years of retail sales experience preferred.

Responsibilities

• Manage sales administration and support the sales team effectively.
• Respond to customer inquiries and complaints professionally.
• Handle order processing with accuracy and timeliness.

Skills

Sales Administration

Customer Service

Communication Skills

Team Collaboration

MS Office Proficiency

Education

Bachelor's Degree in Marketing

Bachelor's Degree in Business Administration

Job description

Roles & Responsibility

• Responsible for sales administration, control and communication of the wallpaper and flooring department.
• Assist and support the sales team on managing schedules and distributing sales documentation.
• Respond to customers, online and telephone enquiries in a friendly and professional manner.
• Ensure the adequacy of sales related equipment and materials.
• Responds to complaints from customers and give after sales support whenever necessary.
• Store and sort financial and non-financial data in electronic form and present reports.
• Handle the processing of all orders with accuracy and timeliness.
• Monitor the team’s progress, identify shortcomings and propose improvements.
• Assist in the preparation and organisation of promotional materials or events.
• Perform special assignments as given by the Head of the Department.

Knowledge, Skill & Competencies required

• Bachelor degree in Marketing, Business Administration or any other related field.
• 2-3 years of experience in sales in Retail industry.
• Strong collaboration and communication skills.
• A team player with high level of dedication.
• Proficient in MS Office.