SALES COORDINATOR

Fujairah Rotana Resort & Spa; Fujairah City; On-site; AED 120,000 - 200,000; Full time

Job summary

Join a leading resort in Fujairah as a Sales Coordinator, where you will deliver exceptional service by managing administrative tasks and supporting the sales team. Ideal candidates will have a college diploma, communication skills, and the ability to thrive under pressure while contributing to a dynamic environment.

Qualifications

• Previous work experience in sales or administration preferred.
• Good computer skills and perfect command of English are essential.

Responsibilities

• Handle administrative requirements of the sales office.
• Prepare and manage sales letters and database updates.
• Maintain follow-up systems for correspondence.

Skills

Effective Communication

Customer Focus

Teamwork

Adaptability

Education

College Diploma

Job description

We are currently seeking passionate and dynamic Sales professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.

As a Sales Coordinator, you are responsible for handling all administrative requirements of the sales office. Your role involves maintaining an organized, systematic, and updated filing system to ensure easy accessibility to required data and prevent data loss from hardware. Key responsibilities include:

1. Preparing and typing sales team’s offer letters, updating the sales database system, and ensuring it is reviewed and properly checked before signatures.
2. Composing letters, memos, faxes, and other mail on behalf of the Director of Sales and other executives.
3. Maintaining a prompt and accurate follow-up and trace system for all correspondence.
4. Handling all incoming calls and guest inquiries in the absence of the sales team and directing them to the concerned parties if immediate action is required.
5. Ensuring the sales month-end report is completed and submitted on time.
6. Ensuring all correspondence and offers related to the sales team are sent within 24 hours.
7. Communicating effectively at all levels to handle various administrative demands in a pressurized working environment.
8. Ensuring all equipment is in proper working order and cultivating care for all used equipment.

Skills, Education, Qualifications & Experiences

You should ideally have a college diploma and relevant previous work experience. Good computer skills and a perfect command of English are essential; additional language skills are an asset.

Knowledge & Competencies

The ideal candidate will be courteous, able to work with minimal supervision, discreet, and capable of handling high levels of confidentiality. You should be self-motivated with a positive attitude, able to think laterally, undertake initiatives, and possess an outgoing, charismatic, and approachable character. You will work well under pressure in a fast-paced environment and be a great team player with a focus on quality. Additional competencies include:

• Understanding Hotel Operations
• Effective Communication
• Planning for Business
• Supervising People
• Understanding Differences
• Supervising Operations
• Teamwork
• Adaptability
• Customer Focus
• Drive for Results