Sales Coordinator

Marriott Hotels Resorts; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

An established industry player is seeking a motivated individual to join their Sales & Marketing team. This role involves performing essential office duties, preparing sales-related documents, and promoting brand awareness. The ideal candidate will excel in customer service, ensuring guest satisfaction while maximizing revenue through effective sales techniques. If you are passionate about delivering exceptional service and thrive in a dynamic environment, this opportunity is perfect for you. Join a diverse workforce that values inclusivity and supports your growth in the hospitality industry.

Qualifications

• At least 1 year of related work experience in sales or customer service.
• High school diploma or equivalent is required.

Responsibilities

• Perform general office duties to support Sales & Marketing.
• Serve as the point of contact for clients and respond to requests.

Skills

Sales Techniques

Communication Skills

Customer Service

Office Administration

Education

High School Diploma or G.E.D.

Tools

Sales Software

Job description

Description

POSITION SUMMARY

Perform general office duties to support Sales & Marketing (e.g. filing, sending emails, typing, faxing, copying). Prepare sales-related documents throughout the sales process (e.g. proposals, contracts, or banquet event orders). Promote awareness of brand image internally and externally. Gather materials and assemble information packages (e.g. brochures, promotional materials). Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Enter, retrieve, reconcile, and verify information (e.g. commissions, leads, third parties) in software involved in the sales process. Answer guest questions about property facilities/services (e.g. hours of operation, rates, room types, packages, promotions, entertainment, restaurants, special events). Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests.

Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 1 year of related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive people-first culture. We are committed to nondiscrimination on any protected basis such as disability and veteran status or any other basis covered under applicable law.

Required Experience:

IC