Sales Coordinator

Gulf Agency Company (GAC Group); Dubai; On-site; AED 60,000 - 80,000; Full time

Job summary

Une entreprise leader dans le secteur logistique, GAC Group, recherche un spécialiste pour gérer les demandes des clients et optimiser les processus de service. Vous serez responsable de la réponse aux clients et de la mise à jour de la base de données des ventes. Le candidat idéal possède un diplôme universitaire, une expérience significative à Dubaï, et des compétences avérées en communication et en vente.

Qualifications

• Diplôme universitaire requis.
• Minimum 3–4 ans d'expérience dans un rôle similaire.
• Connaissance industrielle élevée et compétences en communication.

Responsibilities

• Répondre aux appels des clients et fournir des informations sur les services.
• Maintenir les fichiers de coûts et d'évaluations à jour.
• Communiquer professionnellement sur les améliorations de processus.

Skills

Communication

Confiance

Compétences en vente

Education

Diplôme universitaire

Tools

MS Office

Job description

• Respond to customer calls requiring information on GAC services, e.g., pricing and product information. • Prepare and send quotes promptly in response to all customer and partner inquiries, e.g., rate inquiries, RFOs. • Maintain up-to-date cost and rate files, and electronic records of quotations made. • Enter correct customer booking information into GAC Sales and maintain a record (MS Excel) of all inquiries. • Maintain and update quality service manuals for the department. • Maintain the electronic information database ‘GAC Sales’ for prospects and current customers within the territory. • Promote self-development and enhance market and competitor knowledge. • Contribute to team effectiveness by participating in frequent company activities that promote the GAC Spirit. Collaborate actively. • Apply expertise beyond the requirements of the main role to propose, support, and manage the business according to best practices, leading to overall service enhancement. • Communicate openly and professionally, without fear of retribution, regarding process improvements and areas of concern. • Share ideas, provide feedback, discuss concerns across all areas of the business, and offer guidance where appropriate

• Graduate with a university degree. • Preferably holds a valid UAE driving license. • Possesses a high level of industry knowledge and strong confidence in communicating with and convincing clients. • Excellent communication skills in English, both written and spoken. • Proficient in MS Office applications (Excel and PowerPoint), with the ability to quickly learn new software. • Minimum of 3–4 years of experience in a similar role, including 1–2 years of experience in the UAE