Sales Coordinator

talabat; Dubai; On-site; AED 60,000 - 80,000; Full time

Job summary

A leading local tech organization in Dubai is seeking a skilled professional to manage partner relationships and coordinate sales activities. The role involves collaborating with various departments, handling restaurant queries, and ensuring quality service delivery. Ideal candidates will possess strong communication and problem-solving skills, along with a relevant Bachelor's degree.

Qualifications

• Bachelor's Degree required.
• Strong presentation and communication skills.
• Knowledge of CRM systems.

Responsibilities

• Coordinate with Marketing, Operations, Finance.
• Act as first contact for partner restaurant queries.
• Manage quality accounts of restaurants.

Skills

Communication

Problem-Solving

Negotiation

Interpersonal

Education

Bachelor's Degree in a relevant field

Tools

MS Office

Excel

CRM systems

Job description

Bachelor of Business Administration (Management)

Nationality

Any Nationality

Vacancy

1 Vacancy

Job Description

About The Opportunity

talabat is part of the Delivery Hero Group, the world's pioneering local delivery platform. Our mission is to deliver an amazing experience that is fast, easy, and to your door. We operate in over 70 countries worldwide. Headquartered in Berlin, Germany, Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Job Responsibilities:

1. Coordinate and collaborate with other departments (Marketing, Operations, Finance) on sales-related matters.
2. Act as the first point of contact for partner restaurant queries or complaints via calls and emails, and delegate tasks to Sales Representatives as needed.
3. Upload and update restaurant information online promptly.
4. Set up and configure systems for new partners, including training and resolving system issues from vendors or partners.
5. Update and monitor the status of closed restaurants.
6. Collect and document restaurant contracts and amendments, maintaining proper filing of all sales-related data.
7. Prepare contract delivery and pickup reports periodically.
8. Manage the quality account of restaurants, ensuring ongoing partner relationships and resolving operational issues.
9. Generate reports on transmission methods, assist with programming and replacing GPRS printers, and train restaurant and call center personnel on transmission systems like GPRS and Pigeon software.
10. Maintain accurate records of all sales and prospecting activities, including follow-up activities, transmission reports, and contract acknowledgment of receipt.

Qualifications:

• Bachelor's Degree in a relevant field.
• MS Office and Excel Certification.
• Must have a UAE Family Book.
• Knowledge of CRM systems.
• Strong presentation, interpersonal, communication (written and verbal), customer service, problem-solving, and negotiation skills.
• Ability to meet deadlines and adapt to flexible working hours.
• Ability to build good relationships with clients.

Who We Are

As the region’s leading local tech organization, we have been delivering for millions across MENA for the past 18 years. Founded in Kuwait in 2004 and acquired by Delivery Hero in 2015, we combine local knowledge with global expertise to innovate and bring new technologies to the region, including q-commerce, sustainable packaging, cloud kitchens, autonomous delivery vehicles, robots, and drones. We deliver hundreds of millions of orders annually across nine countries, with over 4,500 employees and partnerships with more than 27,000 brands and 50,000 branches. Our talabat mart concept delivers groceries in 30 minutes or less in several countries. Our philosophy centers on doing what is best for our ecosystem—our customers, partners, employees, riders, and communities.