Sales Coordinator

We are seeking a detail-oriented and efficient Sales Coordinator to join our dynamic team in Ibis Styles Dragon Mart, Dubai, United Arab Emirates. As a Sales Coordinator, you will play a crucial role in supporting our sales team, coordinating various sales activities, and ensuring smooth communication between departments and clients.

• Assist the sales team in achieving monthly targets by providing administrative support and coordinating sales activities
• Manage and schedule site inspections for potential clients, ensuring all necessary arrangements are made
• Handle customer inquiries via phone, email, and in person, providing timely and accurate information
• Prepare and send out quotations to clients, following up on leads to support conversion rates
• Collaborate with other departments to ensure efficient handling of sales, marketing, and event-related tasks
• Develop and maintain organized filing systems for sales records and reports
• Prepare function sheets and coordinate pre-conference and post-event activities
• Conduct regular walk-throughs and site inspections to maintain familiarity with hotel facilities and operational standards
• Assist in creating and updating sales support materials for the sales team
• Monitor and report on sales activities, preparing regular reports for management
• Ensure adherence to company policies, laws, and regulations in all sales-related activities

Qualifications

• Proven experience (2+ years) as a Sales Coordinator, or in a similar administrative role within the hotel industry
• Bachelor's degree in Hotel Management, Business Administration, Marketing, or a related field (preferred)
• Strong organizational skills with the ability to manage multiple tasks and prioritize effectively
• Excellent communication skills, both written and verbal, with fluency in English
• Proficiency in Microsoft Office Suite, particularly Excel, and ability to learn new systems quickly
• Experience with Customer Relationship Management (CRM) software
• Knowledge of Opera property management system (essential)
• Demonstrated ability to work efficiently, meet deadlines, and maintain attention to detail
• Strong customer service orientation with a professional and collaborative approach
• Adaptability to changing priorities and ability to work well under pressure
• Familiarity with the hotel industry and its operational standards
• Ability to work cohesively in a team environment while also being self-motivated

Additional Information

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.