Sales Coordinator

Parisima Talent; Dubai; On-site; USD 40,000 - 60,000; Full time

Job summary

A leading value-added distributor of IT technologies in the Middle East seeks a Sales Coordinator to oversee the sales order process and enhance customer satisfaction. Ideal candidates hold a bachelor's degree and possess solid experience in sales administration within an ERP environment, excelling in communication and organizational tasks.

Benefits

Competitive salary package and benefits

Opportunities for career progression

Qualifications

• At least 2 years of experience in sales coordination or order management.
• Experience in an ERP-based environment is preferred.
• Excellent verbal and written English skills.

Responsibilities

• Manage sales order lifecycle from processing to shipment.
• Serve as primary contact for clients and manage post-order tasks.
• Collaborate with teams to monitor shipment status.

Skills

Proficiency in ERP systems

MS Office

Organizational capabilities

Communication

Education

Bachelor’s degree in Business Administration or related field

Job description

Sales Coordinator

Dubai

About the Company

Our client is a leading value-added distributor (VAD) of IT technologies in the Middle East and Africa (MEA). They distribute solutions from over 60 top global vendors.

About the Role

As a Sales Coordinator (also referred to as Sales Administration Officer), you will manage the complete sales order lifecycle—from processing orders and tracking shipments to coordinating with internal teams and supporting the sales process. You’ll be critical in maintaining customer satisfaction, supporting the sales team, and ensuring timely delivery.

Duties and Responsibilities

Sales Order Management:

Receive, review, acknowledge, and place customer orders accurately and swiftly in the ERP system, following company policies

Customer Coordination:

Serve as primary contact for clients; close business with support from sales reps and handle post-order administrative tasks

Logistics & Fulfillment:

Collaborate with credit, logistics, and sales teams to monitor shipment status and order backlogs, updating customers and stakeholders as needed

Issue Resolution:

Manage and escalate customer complaints or delays effectively and professionally

Reporting & Analysis:

Maintain and update sales performance reports and assist with ad hoc analysis or requests

What are we looking for?

Education: Bachelor’s degree in Business Administration or a related field

Experience: At least 2 years’ experience in sales coordination, sales administration, or order management—ideally in an ERP‑based environment

Technical Skills: Proficiency in ERP systems, MS Office (especially Excel), and strong organizational capabilities

Communication: Excellent verbal and written English skills, with professional customer service orientation

What's in It for You?

• Competitive salary package and benefits
• Opportunities for career progression

What’s next?

Apply directly by submitting your profile outlining your suitability for this position. Please note that we have high volumes of applications which makes it hard to give individual feedback to everyone. However, our team will keep your details and let you know of other suitable jobs in the future.