Sales Coordinator

Croda; Dubai; On-site; USD 30,000 - 45,000; Full time

Job summary

Croda is seeking a Sales Coordinator for a temporary 1-year position in Dubai. The role focuses on coordinating marketing activities, managing customer relationships, and ensuring the smooth administration of sales processes. The ideal candidate will have a degree in Chemistry, effective communication skills, and experience in sales. Join us to be a part of our diverse and innovative team.

Benefits

Medical Insurance

Dynamic work environment

Qualifications

• Degree in Chemistry or similar field required.
• Fluency in English; Arabic is a plus.
• 1-2 years of sales experience preferred.

Responsibilities

• Coordinate marketing activities and support customer relationships.
• Prepare commercial documentation including quotes and pricing.
• Manage daily workload priorities and customer inquiries.

Skills

Effective communication

Negotiation

Microsoft Office proficiency

Understanding of ERP and CRM systems

B2B sales technologies

Education

Degree in Chemistry or similar

Tools

SAP

C2G

Job description

Sales Coordinator – Temp for 1 Year

Be part of our journey

As a global leader in speciality chemicals, we continue to succeed and strengthen our delivery of innovative, sustainable and high-performance solutions. We are passionate and excited about how we can develop and utilise new technologies to shape and inspire changes within an ever-growing market place.

Our ideal person

As a business, it’s really important to us that we find the best person for the job and that you have the best opportunity to succeed in the role. To help, we have outlined our expectations for the role and what core skills and experiences we require as well as what would make you an ideal fit. In turn, we hope this helps you evaluate if this is the right job for you.

Overview of Role

To identify, develop and support new and already existing accounts and coordinate marketing activities (digital and non-digital).

Purpose of role

• To prepare, maintain, communicate, and coordinate diverse commercial administration in support of all sales activities. Materials will include price lists, quotations, product specifications, datasheets,
• Technical Service Enquiries, sales master data, and other documentation as required by Croda systems, companies, agents and customers.
• Own the customer relationship for designated customers/territories including price setting within defined limits. Prepare commercial quotations in response to new customer enquiries. Informing customers of pricing and other contractual conditions within agreed guidelines.
• Ensure compliance with agreed procedures and take the decision when to escalate issues for approval/advice. To plan and prioritise daily workload within guidelines.
• Influence a broad range of internal contacts to ensure timely provision of information to meet customer needs. Significant variety in day to day routines.
• Regular direct contacts with customers requiring appropriate commercial sensitivity and communication style.
• Investigate and work with others to resolve problems which can be diverse in nature that are related to any aspect of the customer relationship.
• Broad knowledge of systems & processes (e.g. ERP, CRM). Identify opportunities for efficiency improvements in administrative systems
• The role requires working in a busy office environment and is key to the effective operation of many inter-regional, departmental, customer and company relationships.

Knowledge, Skills And Abilities

• Ability to prioritise workload and work to deadlines
• Ability to undertake non complex negotiations
• Ability to work within defined company procedures
• Proficient in using Microsoft Office, SAP and C2G (or ability to rapidlt gain skills)
• Ability to communicate effectively with customers and internal colleagues, both verbally and in writing
• Use of new technologies in B2B sales (social media, mailchimp, webinars…)

Divison

Consumer Care and Life Science (Pharma & Crop Care)

Essentials

Fluence in English and Arabic is a plus

Degree in chemistry or similar

Desirables

At least one/two years of sales or similar experience is preferred

Benefits Package

Medical Insurance

Dynamic, diverse and attractive work place at the DSP Office.

Additional Information

This position is based at our Dubai Science Park, Dubai office.

If you require any reasonable adjustments during the hiring process or experience any issues with our online application process, please email [e-mail]

Why Croda?

At Croda, we believe our people are our difference. We are people-led, driven by the desire to do good and deliver value, a unifying principle shaped by all the great people that have travelled through Croda since our beginning in 1925. We pride ourselves on bringing together diverse teams and talents from across the globe and, guided by our values of Responsible, Innovative, and Together, we are passionate about building an inclusive, collaborative, and diverse organisation with innovation and customer focus underpinning all that we do.

Croda is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, marriage or civil partnership, pregnancy or maternity, religion or belief.