Sales Coordinator

VMC Group; Dubai; On-site; AED 50,000 - 60,000; Full time

Job summary

A fast-growing technology-driven manufacturing company in Dubai is seeking a Sales Coordinator. This role involves providing administrative and sales support, generating quotes, and managing customer interactions. The ideal candidate has at least 2 years of experience in administrative or sales support, preferably in a technical environment. Benefits include health insurance, flexible spending accounts, and professional development opportunities.

Benefits

Life Insurance

Flexible Spending Accounts

Generous annual time off policy

12 Company-Paid holidays

A Solid Wellness Program

Professional development opportunities

Qualifications

• Proficient in Microsoft Office Suite (Word, Excel, Outlook) and Adobe Acrobat.
• 2+ years of administrative or sales support experience, preferably in a technical or laboratory environment.

Responsibilities

• Create and maintain accurate client records.
• Generate quotes and review purchase orders for accuracy.
• Support prospecting activities and address customer service issues.
• Prepare and submit monthly expense reports.
• Assist with scheduling meetings and coordinating project timelines.

Skills

Proficient in Microsoft Office Suite

Familiarity with CRM tools like Salesforce

Strong written and verbal communication skills

Excellent organizational skills

Attention to detail

Ability to work collaboratively

Education

Associate or bachelor's degree preferred

Tools

CRM tools (Salesforce)

ERP systems (Epicor)

Job description

Job Type

Full-time

Overview

The Sales Coordinator is responsible for providing administrative and sales support to ensure the smooth operation of sales processes and efficient coordination of projects. This role focuses on assisting the VP of Sales, managing customer interactions, and supporting internal processes to maintain a high level of client satisfaction and operational excellence.

Responsibilities

• Create and maintain accurate client records.
• Generate quotes, review purchase orders for accuracy, and enter project details into Epicor.
• Support prospecting activities, including follow-ups with potential and past clients, regulatory listings, and leads from conferences.
• Address customer service issues and ensure timely resolution of inquiries or concerns.
• Monitor and follow up on expiring certifications and provide updates to clients.
• Supply marketing content, such as photos and videos of laboratory activities, for use in media or client communications.
• Prepare and distribute periodic business updates (e.g., quarterly PowerPoint presentations).
• Administrative Support – Prepare and submit monthly expense reports for lab-related purchasing activities.
• Send project booking emails and manage transition emails for seamless project handoffs.
• Review and adjust invoicing line items to ensure accuracy and proper billing.
• Maintain laboratory forms, templates, and records to ensure they are up to date and compliant with quality standards.
• Act as a point of contact for customer communication to ensure client needs are met.
• Assist with scheduling meetings and coordinating project timelines with internal teams.
• Help draft and distribute test plans, schedules, and updates to ensure projects stay on track.

Benefits and Perks

• Life Insurance
• Flexible Spending Accounts
• Generous annual time off policy
• 12 Company-Paid holidays
• A Solid Wellness Program to support your personal health goals
• Professional development opportunities

Professional Team and Culture

Join our team and build a rewarding career where your contributions are valued and your growth is supported. Be a part of a fast-growing, technology-driven manufacturing company — APPLY TODAY!

Salary

50,000.00 to 60,000.00 yearly

Requirements

Knowledge, Skills, and Abilities

• Proficient in Microsoft Office Suite (Word, Excel, Outlook) and Adobe Acrobat.
• Familiarity with CRM tools like Salesforce and ERP systems like Epicor.
• Strong written and verbal communication skills, with a focus on professionalism and clarity.
• Excellent organizational and prioritization skills to handle multiple tasks effectively.
• Attention to detail with the ability to ensure accuracy in documentation, invoicing, and reports.
• Ability to work collaboratively across teams to support sales and project success.

• Associate or bachelor’s degree preferred; technical background or experience is a plus.
• 2+ years of administrative or sales support experience, preferably in a technical or laboratory environment.

Benefits

• Health, dental and vision insurance
• 401K with company match