Sales Coordinator

Petrame; Dubai; Hybrid; AED 120,000 - 200,000; Full time

Job summary

A leading company in the industrial equipment sector is seeking a Sales Coordinator for their Dubai locations. The ideal candidate should possess a strong technical foundation with excellent communication and sales skills. Responsibilities include managing customer accounts, preparing quotations, and providing exceptional service. You will thrive in a dynamic environment focused on innovative solutions and customer satisfaction.

Qualifications

• Minimum 2 years experience in sales and service coordination.
• Fluent in English with a clear accent.
• Ability to quickly grasp our products and services.

Responsibilities

• Manage client accounts to ensure customer satisfaction.
• Draft and send accurate quotations to clients.
• Coordinate with operations to ensure timely deliveries.

Skills

Customer service

Communication

Technical understanding

Organizational skills

Education

University/Diploma degree in Mechatronics, Instrumentation, Electronics, or related fields

Tools

MS Word

Excel

Job description

• Job title: Sales Coordinator
• Job Ref: W-SC-210918
• Salary Range: 5,000-7,000 AED
• Opening: 2
• Career Level: Middle
• Location:
  • Dubai – International City
  • Dubai – Deira
  • Dubai – Mohammed Bin Zayed Road
  • Dubai – Sheikh Zayed Road
  • Sharjah – Al Majaz
• Related Products/Industry: Industrial weighing scales, measuring instruments, instrumentation & process control, industrial automation, material handling & lifting equipment, industrial tools & hardware, industrial electronics, marine, oil & gas, manufacturing machinery, packing and batching machines, commercial kitchen equipment, POS, office automation & supplies.

We seek a talented Sales Coordinator/Engineer to join our team, specializing in selling advanced weighing equipment. This role is ideal for a proactive individual with a strong technical foundation and a proven track record in sales coordination. If you can understand complex technical products and have a knack for building strong client relationships, we want to hear from you. Join us and be part of an innovative team dedicated to providing top-quality solutions to our customers.

A dynamic and results-driven professional with a background in instrumentation, industrial automation process control, or Mechatronics Engineering and a passion for sales will be an advantage.

Industry Focus:

Our focus is on weighing equipment, lifting and material handling solutions, mechatronics, industrial automation, and much more. We specialize in a wide range of products including weighing scales, instrumentation, calibration, and industrial machines & tools.

Scope of work

• Coordinate Sales Activities: Manage client accounts to ensure customer satisfaction and retention.
• Customer Service: Provide exceptional service to customers, addressing their needs and concerns.
• Handle Inquiries: Respond to inquiries via phone, email, and website chat promptly and professionally.
• Prepare & Send Quotations/PI: Draft and send accurate quotations or Proforma Invoices to potential clients.
• Collaborate with Sales Team: Work with the sales team to develop and implement strategies for achieving sales targets.
• Follow Up: Coordinate with operations and back-office teams to ensure timely deliveries and services.
• Order Processing: Efficiently manage order processing, including handling e-commerce orders.
• Create Invoices & Delivery Orders: Generate all necessary documentation for order fulfillment, including invoices and delivery orders.
• Documentation: Prepare essential documents such as Packing Lists (PL) and Certificates of Origin (COO).
• Support Business Development: Assist in various business and product development tasks to drive growth.
• Maintain Records: Keep accurate and up-to-date records of all sales activities, customer interactions, and transactions.
• Prepare Reports: Assist in preparing comprehensive sales reports and forecasts.
• Technical Sales Support: Provide technical and commercial support to customers, helping them choose the right product.

Qualifications:

• Experience: Minimum of 2 years in sales and service coordination within related products/industries.
• Product Understanding: Ability to quickly grasp our products and services.
• Organized: Highly disciplined and organized to meet stakeholder requirements.
• Skills: Fast self-learner, confident, detail-oriented, and physically fit.
• Language: Fluent in English with a clear accent.
• Technical Skills: Proficient in MS Word and Excel for preparing quotations, pricing, and cost calculations.
• Online Search: Good online search skills.
• Communication: Very good in business communication.
• Typing Speed: Minimum typing speed of 30 WPM.
• Location: Easy access to Business Bay and International City, or own transportation.

Preferred Qualifications:

• Product Awareness: Good overall awareness of mechatronics products.
• Education: University/Diploma degree (attested) in Mechatronics, Instrumentation, Electronics, or related fields.
• Technical Support: Experience in technical support is a plus.

Flexible Work Locations:

Through a network of serviced offices available to senior team members, we offer flexible working arrangements: onsite, hybrid, or remote. Choose from convenient office locations and environment to reduce commuting time:

• Dubai – International City
• Dubai – Deira
• Dubai – Mohammed Bin Zayed Road
• Dubai – Sheikh Zayed Road
• Sharjah – Al Majaz

Hybrid Work Model: Senior team members can work from home part-time and use our serviced office network as needed. This flexibility reduces travel time, boosts productivity, and enhances work-life balance by providing workspaces closer to home.

References

• All information provided in your application or CV must be accurate and carefully selected.
• Candidates should be able to provide any required references, supporting documents, certificates, or letters
• Candidates should be able to pass a pre-employment assessment interview/test on:-
  • Ability to understand our products
  • MS Word and Excel

How to Apply

• Submit Your Application via Email: Send your application to [e-mail]
• Complete the Online Application Form: For a preferred method of submission, click the ‘Apply for this job’ button below to fill out and submit the official online application form.