Sales Coordinator

Ghobash Group; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading company in Dubai is seeking a Sales Support Specialist to enhance the productivity of the sales team. The role involves managing customer interactions, processing orders, and collaborating with various departments to ensure a smooth workflow. Candidates should have a diploma in business administration and strong skills in customer service and sales support.

Qualifications

• Requires a diploma in business administration or related field.
• Skills in customer service and sales support are essential.
• Experience in collaboration and handling queries is beneficial.

Responsibilities

• Assist the sales team in productivity and customer engagement.
• Handle urgent customer calls and queries.
• Collaborate with departments to ensure efficiency.

Skills

Customer Service

Sales Support

Collaboration

Education

Diploma in Business Administration

Job description

Bachelor of Business Administration(Management)

Nationality

Any Nationality

Vacancy

1 Vacancy

Job Description

Job Description

• Helping the sales team to improve their productivity by contacting customers to arrange appointments and ensuring all Sales Representatives have high-quality, up-to-date support material.
• Handling urgent calls, emails, and messages when sales representatives are unavailable, answering customer queries, informing them of delays, arranging delivery dates, and scheduling marketing events.
• Handling orders by phone, email, or mail and checking the orders have the correct prices, discounts, and product numbers.
• Inputting orders, ensuring they are processed according to customer requirements, and ensuring all orders are accurate and delivered on time.
• Collaborating with other departments to ensure sales, marketing, queries, and deliveries are handled efficiently.
• Developing and maintaining filing systems so as to maintain sales records, prepare reports, and provide financial information to the finance department.
• Hiring and training sales staff and ensuring staff meets their quotas and goals.
• Managing budgets for expenses like bonuses, marketing, and travel.
• Making the company's products and services as attractive to potential customers as possible.
• Ensuring adherence to laws, regulations, and policies.

Desired Candidate Profile

Qualifications

• A Diploma in business administration or a related field.

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