Sales Coordinator

Polyfab Plastic industry; Ajman; On-site; AED 30,000 - 55,000; Full time

Job summary

An established industry player in plastic pipe manufacturing is seeking a dedicated Sales Coordinator. In this dynamic role, you will be responsible for enhancing the productivity of the sales team by managing customer interactions, preparing and sending quotations, and ensuring timely follow-ups. Your strong communication and customer service skills will be essential in maintaining relationships with clients and coordinating with various departments to ensure seamless operations. Join a forward-thinking company where your contributions will directly impact sales success and customer satisfaction.

Qualifications

• 3-4 years of experience in sales coordination, preferably in construction or plastic piping.
• Strong customer service and communication skills are essential.

Responsibilities

• Assist the sales team by handling customer queries and preparing sales quotations.
• Ensure timely submission of quotes and follow up on sent quotations.
• Coordinate with other departments for efficient handling of sales and deliveries.

Skills

Sales Coordination

Customer Service Orientation

Communication Skills

Networking Skills

Knowledge of UAE Contractors

Education

Graduate Degree

Job description

· Responsible for clarifying sales queries and ensuring on-time submission of quotes in consultation and coordination with the sales team.

2. Qualifications, Experience, and Skills

• Graduate with 3-4 years of experience in sales coordination, preferably from the construction or plastic piping industry.
• Knowledge of UAE contractors and consultants is preferable.
• Customer service orientation is essential.
• Good communication and networking skills.

3. Job Profile

• Assist the sales team in improving productivity by contacting customers, filing relevant documents, and communicating necessary information.
• Arrange up-to-date support materials for the sales team.
• Handle customer queries, inform customers about material availability and tentative lead times for delivery.
• Record all sales queries and respond within the designated lead-time.
• Prepare and send sales quotations based on the queries and lead-times.
• Follow up on sent quotations, record customer interactions, and generate inquiries with a minimum conversion rate of 50%.
• Validate quotes before sending.
• Prepare proforma invoices upon customer approval, get them approved, and send to customers.
• Receive LPOs, collect documents as per company credit policies, and follow up on payments, cheques, etc.
• Release LPOs for order processing according to scheduled commitments.
• Collaborate with other departments to ensure efficient handling of sales, marketing, queries, and deliveries.
• Develop and maintain filing systems for sales records, reports, and financial information sharing with the finance department.
• Ensure compliance with laws, regulations, and policies.
• Prepare related reports and update the sales team and management.
• Process sales orders and obtain approval from the credit control team.
• Coordinate with planning and operations teams for delivery schedules and communicate with customers.
• Follow up with customers for cheque copies prior to delivery.
• Prepare picklists and coordinate deliveries.
• Coordinate with customers, sales personnel, and internal teams for samples, submittals, etc.

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Company: Polyfab Plastic Industry

Industry: Plastic Pipe Manufacturing

Contact: Mumtha Prasanna A - Talent Acquisition Specialist