Sales Consultant - CPO

Gargash Enterprises; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading automotive dealership in Dubai seeks a Sales Consultant to drive vehicle sales and enhance customer experience. Ideal candidates will have 1-3 years of automotive sales experience, a knack for understanding customer needs, and the ability to deliver tailored vehicle solutions. Responsibilities include engaging with customers, closing sales, and maintaining strong relationships, all while staying informed on industry trends and product offerings.

Qualifications

• 1-3 years of experience in automotive sales.
• Proven track record in a sales consultant role within the automotive industry.

Responsibilities

• Engage with potential customers to understand automotive needs.
• Provide detailed vehicle information and tailored solutions.
• Close deals and achieve sales targets.
• Deliver exceptional customer service and respond to inquiries.
• Build relationships for repeat business.
• Organize vehicle handovers per policies.
• Stay updated on industry trends and product specifications.
• Conduct test drives to showcase vehicles.
• Handle administrative tasks and maintain sales records.
• Develop sales strategies based on market research.

Skills

Customer engagement

Persuasive selling techniques

Product knowledge

Relationship building

Market research

Education

High School Diploma

Job description

Overview

The Sales Consultant is responsible for driving vehicle sales, maximizing dealership revenue, and delivering an exceptional customer experience. This role involves understanding customer needs, providing personalized vehicle recommendations, and guiding customers through the sales process to ensure satisfaction and brand loyalty.

Responsibilities

• Actively engage with potential customers to understand their automotive needs and preferences.
• Provide detailed information about available vehicles, features, and options, tailoring solutions to customer requirements.
• Utilize persuasive selling techniques to close deals and achieve or exceed monthly and quarterly sales targets.
• Provide exceptional customer service by promptly responding to inquiries, addressing concerns, and providing accurate information about vehicles, pricing, financing options, and promotions.
• Build and maintain positive relationships with customers to ensure repeat business and generate referrals.
• Organize the seamless handover of vehicles in compliance with distributor policies.
• Stay up to date with the latest industry trends, features, and specifications of Mercedes-Benz vehicles.
• Demonstrate comprehensive product knowledge to assist customers in making informed purchase decisions.
• Coordinate and conduct test drives to showcase vehicle performance and features.
• Guide customers through the entire sales process, including negotiation, financing discussions, and completing paperwork.
• Coordinate with other departments, such as finance and insurance, to ensure a smooth and seamless sales experience.
• Efficiently handle administrative tasks and maintain accurate records of sales activities, customer interactions, and inventory.
• Actively seek out potential customers through referrals, online platforms, and networking events.
• Conduct market research to identify target segments, understand customer preferences, and stay informed about competitor activities.
• Utilize insights from market research to develop sales strategies and identify opportunities for growth.
• Prepare reports on sales performance, market trends, and customer feedback to evaluate effectiveness and identify areas for improvement.
• Continuously enhance skills through training programs, workshops, and self-study to stay updated on automotive advancements, sales techniques, and dealership policies.
• Uphold company values in all business practices, ensuring compliance with distributor policies and brand standards.
• Use sound judgment in decision-making and maintain professionalism in all customer and team interactions.
• Uphold company values throughout business practices and utilize sound judgment in decision making.
• Any other additional duties as may be required by management based on needs of the business.

Qualifications

• Minimum 1–3 years of experience in automotive sales.
• Proven track record as a sales Consultant or similar role within the automotive industry.

Minimum Requirements

• Minimum High School Diploma.
• Sales certifications or recognized motor industry qualifications preferred.